Bug: checkboxes have stopped displaying in shared notes

[rac1 0]

I often create notes with checkbox lists in them, and share these notes with other people via a link. I use these to let people know of my progress on task lists, as they can see via the shared link when I check off each item on the list. But recently the checkboxes have stopped showing up in the shared version of the note. Instead, they are replaced with bullets, so other people can no longer see which items on the list I have checked off.

Here's an example of how the note displays in Evernote on Windows 11 (version 10.38.3-win-winstore-public (252), Editor: v149.0.18202, Service: v1.53.4):

And here's how it displays via the shared link, in Firefox:

 

[PinkElephant 4,194]

It is a standard in the new editor that checkboxes are not allowed any more in checklists. The checklist format is the only check-list possible. Checkboxes in a list will autoconvert into checklists once you hit Enter in a list of checkboxes. Checkboxes can still be used in a text, but not as a list.

EN has decided to even convert existing checkbox lists - which has already been subject of a heated discussion. This does not only happen in shared notes.

What can you do ?

The way that will work is to convert the existing checkboxes yourself, and set the status accordingly. This is future proof, but causes a rework.

The alternative is or type a „.“ (Period) in front of every checkbox (yes, every one). This will prevent auto conversion. But we users don’t know whether it will stay that way, and it does cause as much work as the first method.

To comment to Evernote about it, use the feedback function or send a support ticket.

[Dave-in-Decatur 1,556]

There seems to be something more happening here than checkboxes versus checklists, since the first list is clearly a new-style checklist, with checked items also struck through. I've experienced this annoying conversion of checklists to bulleted lists when lists that were made in the current v. 10 are displayed on older versions of Evernote, e.g., v. 6 in Windows and v. 8 in Android. Is there any chance that the Web Evernote client in Firefox is not updated to the current version 10??

[Tom Sch 0]

Indeed. It's both boxes and lists. They both get turned into dots when viewed on Android. Very annoying...

[PinkElephant 4,194]

Anybody issued a support ticket yet ?

[Tom Sch 0]

6 hours ago, PinkElephant said:

Anybody issued a support ticket yet ?

I just opened a ticket.

[Austin G 527]

We're looking into this now. Thanks for the report! 

[Tom Sch 0]

This is the answer I received after submitting the ticket:

Upon checking, it seems that you are running an older version of Evernote on your Android device. To try to resolve the issue regarding chekboxes being converted to bulleted lists you are experiencing between your Evernote Windows app and Android app, please update your Evernote Android app to the latest version. Please note that the new Evernote app requires your device to be running on Android 10 or above. If you are eligible to update to a newer version of Evernote, go to the Evernote app listing in the Play Store and tap Update.
 

I have Android 8, so that is my issue.

[Dave-in-Decatur 1,556]

5 hours ago, Tom Sch said:

This is the answer I received after submitting the ticket:

Upon checking, it seems that you are running an older version of Evernote on your Android device. To try to resolve the issue regarding chekboxes being converted to bulleted lists you are experiencing between your Evernote Windows app and Android app, please update your Evernote Android app to the latest version. Please note that the new Evernote app requires your device to be running on Android 10 or above. If you are eligible to update to a newer version of Evernote, go to the Evernote app listing in the Play Store and tap Update.
 

I have Android 8, so that is my issue.

Yes, the current version of Evernote (v. 10) requires Android 10 or higher to run. I've got a phone running Android 9, and it's a no-go, so I also have Evernote v. 8 and checklists converting to bullets. Next year when the supply chain unkinks, I'm looking forward to a new phone, new OS, and new Evernote. Officially, "Our top priority is providing you with the highest level of quality, speed, and reliability in our new apps. Therefore, we’re launching the new Evernote for Android first on devices with Android 10 and newer, and we’re working hard to get the app ready for Android 9 and older." Unofficially, I'm not holding my breath.

[Mr Jones 1]

Ran into the same problem. 

Use the checklist feature in shopping lists.  Make a checklist on the computer. When you get to the store the "checklist boxes" on the phone do not appear.

Have an older Samsung running Android 8.  So Evernote on the phone is 8.13.3 (last  available update was applied June 2020)

How to we raise the issue to Evernote that they have a newly introduced bug,

and their solution of "you have to upgrade your phone to fix it" is not customer friendly?

Workaround:  (From another forum posting)

Reformat your list of tasks and remove the "checklist" format

Place a checkbox in front of the first item in the list

Put "anychar" in front of the checkbox (otherwise Evernote will remove the checkbox, and change back to a "checklist")

     Example has "--" in front of the checkbox

Now cut/paste the chars & checkbox to the front of the rest of the items in your list.

 

 

Edited June 19 by Mr Jones
Added workaround description

[Dave-in-Decatur 1,556]

On 6/19/2022 at 9:48 AM, Mr Jones said:

How to we raise the issue to Evernote that they have a newly introduced bug,

and their solution of "you have to upgrade your phone to fix it" is not customer friendly?

Hi, and welcome to the forums. You can always raise a feedback/support ticket. But the truth is that not many people are producing apps for people like us who have outdated phones. Like asking Microsoft to fix problems running Word on Windows 7 or XP. I wish it worked that way--ideally, it should work that way--but it doesn't.

[Mr Jones 1]

Agree.  We should not hold our breath.

But since a "server-side" update introduced the bug, there should be ownership on their side to "do no harm" to the established customer based.  

From a forum posting, I discovered a workaround  that works for what I want to do.   Hopefully others can discover the same workaround.  

 

[agsteele 1,129]

Checklists are not supported in Evernote 6, 7 and 8. So they do not display in these older versions of Evernote. The workaround suggested is certainly one option. The other would be to switch to the so-called Legacy desktop program. I won't suggest the third option of upgrading the mobile device