Latest upgrade wiped out my data and plan status

[AnnieOakley 0]

I just downloaded the latest Evernote upgrade and all of my data is wiped out.  I've been using Evernote for years and now all my notebooks, etc. are gone on the desktop app and on the website.  It's still on my phone app for now.

The upgrade also changed my account status back to a free account when I have an upgraded account.  Because I'm bumped back to a free account, I can't contact customer service.

How do I get this fixed?

Thank you,

Angela

Edited May 8, 2022 by AnnieOakley
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[PinkElephant 8,091]

Please don't double post.

Your question has already been answered - you most likely created a new account instead of logging into the existing one.