Login impossible after synch between 2 devices failed in Evernote free -> forced to upgrade

[dampft 1]

Hi, synchronisation failes with the error message, that I have to delete one of 3 devices. I did that and deleted my old android device. Now there are my pc and my new android device and due to the free plan this should've worked. But then I hat to login again and the error message reoccurs. I had to repeat the step with deleting the old device and I endet up in a loop of error-redeleting-relogin-error-... . So I tried to use my microsoft Evernote app and there I had exactly the same problem. After a few attempts sth changed: I can't even login in anymore with neither of both devices because it tells me, I had  switched between too many devices too often within this month.

How can I fix that problem?

[PinkElephant 8,075]

Whatever went wrong by trying to solve the problem that was created before - once it is locked up, you can wait for 30 days until it unlocks itself, or subscribe to Personal for a minimum of 1 month. Subscribing lifts the locking once the account upgrades.

Please spare me the discussion about whether this is fair or not. I am another user, and I tell you what you can do. I run a Free Account as well (beside my subscription), and somehow I never got it locked up, even when I occasionally switch devices. But I agree it sucks when it happens.

https://help.evernote.com/hc/en-us/articles/218558068-Understanding-the-device-limit

[dampft 1]

21 hours ago, PinkElephant said:

Whatever went wrong by trying to solve the problem that was created before - once it is locked up, you can wait for 30 days until it unlocks itself, or subscribe to Personal for a minimum of 1 month. Subscribing lifts the locking once the account upgrades.

The locking is not the problem, it's the result. I only have two devices so there is no need to upgrade. I already wrote that the third one was an old android and that I tried to delete it. So the problem is not the device limit but that the system went into a failure-message loop during my attempts.

[dampft 1]

OK, I found a solution. I had to login in into my account using my browser:

https://www.evernote.com/Devices.action

I deleted all devices from the list. Then I opened the Apps on my new Android and on the PC and logged in again. Now it works.

[PinkElephant 8,075]

Good it worked for you. This means your unsync limit had not been used up by the prior attempts. Otherwise the unsync in the web client would not have worked either.