missrebecca3 0 Posted April 13, 2022 Share Posted April 13, 2022 I just recently did the upgrade, and since the upgrade I cannot add new notes at all, and my previous content shows on the main screen of Evernote on my PC, but when I click a specific notebook, it says 0 notes. Nothing happens, can't add or do anything at all. It's just blank. I cannot access any of my information saved, or add new notes! Please help! Link to comment
Level 5* gazumped 10,331 Posted April 14, 2022 Level 5* Share Posted April 14, 2022 Hi. What device / OS / Evernote version? Link to comment
Level 5 PinkElephant 6,213 Posted April 14, 2022 Level 5 Share Posted April 14, 2022 Since you talk about a PC, I assume it is a Windows machine. Since you talk about an upgrade, I assume it is one of the version 10 clients. Assuming all this (because you don’t share this critical information with us), I assume your local database got a hit during updating. You can set it back and load it again from the server following this procedure: Go to File > Sign Out [name] from the menu bar. Select the "Remove my Evernote data from this device" option, then click Sign out. Restart your computer. Sign back in to Evernote 1 Link to comment
damiendada 10 Posted April 15, 2022 Share Posted April 15, 2022 Try uninstalling and reinstalling the app. Mini Militia App Lock Link to comment
Level 5 PinkElephant 6,213 Posted April 15, 2022 Level 5 Share Posted April 15, 2022 Uninstalling and reinstalling will not necessarily do the job. A usual uninstall can preserve the database. If it is corrupted, the problems will continue. If using an uninstall, use a uninstaller like Revo Uninstaller, and make sure all program composed, settings and data is removed. Link to comment
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