I paid for a 1 year subscription and now I was downgraded to the free plan!!

[AraE 2]

I paid for the 1 year when it was on sale and when I hopped on to EN today all my devices are telling me on on the free plan when I paid for the personal 1 year

[PinkElephant 8,827]

We are other users here, and can only express sympathy with your emotions.

To get it fixed, contact support. Ticket types Account and Billing are available independently from your account Status:

https://help.evernote.com/hc/en-us/requests/new