Evernote on the web seems broken

[Bern Leckie 1]

I get a consistent error message refusing to connect to the service through a web browser. How long has this been going on? Is there a status page I've not been able to find for updates on this?

[agsteele 2,339]

Working fine here... 09/04/2022 16:03BST

Are you on a paid subscription or free account? This error is common when Free level users find they have managed to connect more than two devices. A device = a browser. a desktop app or a mobile device.

Open Evernote on, say, two different browsers and then try and connect a mobile device and  you will exceed the two-device limit.

[scojjac 58]

Working fine for me, 9 Apr 11:15 Eastern time. (screenshot proof)

I suggest trying a different browser or clearing your browser cache if the issue hasn’t resolved itself.

[PinkElephant 6,210]

The most likely explanation for me is the Free account device limit, as posted by @agsteele . Server problems are rare, there are copies hosted in different data centers, so even if one is down for maintenance, another will take over.
 

Evernote Server Status

 

https://status.evernote.com/

[Bern Leckie 1]

Thanks for your attention and suggestions. I left it a while then tried in a different browser, where things worked fine. While I'm a free user, I only ever use a browser and an iPhone app. Not sure how changing browsers could have got around the device limit if that were the problem - wouldn't that have maybe looked like I was trying to use an extra device?

Thanks also for the status link - I'll be sure to check that in case of problems in the future, though none were noted today. Glad it was working for you smoothly!

[PinkElephant 6,210]

A "device" is not a physical device, on which several clients could be installed. It effectively means "clients" - would be better if the wording would be corrected.

https://help.evernote.com/hc/en-us/articles/218558068-Understanding-the-device-limit