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Evernote...upgrade to prof not working for me.


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  • Level 5*
On 4/9/2022 at 1:33 AM, Pat_O_Brien said:

Please contact me to explain why I can not download professional when I updated my subs. on itunes.  This is a terrible waste of my time

Hi.

  1. Sorry, Evernote don't do call backs
  2. You don't need to download a new version - your subscription will 'switch on' the extra functions
  3. iTunes is not Evernote.  There can be a delay on information about a payment there reaching Evernote
  4. Logging out and back in (or powering your device off and back on) may be needed to activate the new version
  5. To report an issue to Evernote please contact the Support team (which is not us)
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