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Backspace key doesn't register on HP Chromebook


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Posted

I am using EN 8.13.3 installed on my HP Chromebook and the backspace key doesn't register when typing a note. (I never realized what an awful typist I am.) And yes, the key works in all other apps.

  • Level 5*
Posted

HI.  That version of Evernote is no longer supported,  but I'd guess your version of the Android operating system isn't 10+,  so can't support the new Evernote.  The only 'fix' available would be to uninstall and reinstall the app.  Throw a device restart in there after uninstalling too,  to clear any caches.

Don't know whether it's an option,  but if you can get to Evernote.com in a browser and sign in there,  you may be able to use the web version.  Also unknown:  whether either of those will help.  Good luck though - please report back either way!

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