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Can't login via Firefox on Windows


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Posted

When I try to login, after entering my credentials, I get a screen that says:

CheckEmail
Check your email
Did you log in differently than you usually do?
For your security, we sent a link to your email that is valid for 30 minutes, to verify your account.
Need a new link? Resend Email
or visit Help & Learning

 
I used the same email and password I always use.  Also, I'm not getting an email.
I also can login just fine with biometrics in the Android app (haven't tried using the password recently).
 
Help?
  • Evernote Expert
Posted

Hi.  Maybe try a different browser?  Download the installed app and log in there?  -and check your spam folder / when you are logged in check the email address you registered for that account.

  • 3 weeks later...
Posted

I can no longer connect in Firefox 98.0.2 with the new Evernote web page.

the message: Sorry, we don't currently support your browser. : Unsupported.mainCopy.part2

firefox_ujdSOkCsOO.png

  • Evernote Expert
Posted

Hi.  I'd suggest raising this with both Evernote and Firefox support teams - 98.0.2 only came out a few days ago,  so it may just be a matter of Evernote catching up with changes,  but Firefox have been making their browser much more secure,  and maybe some of those changes will lock Evernote out unless they're prepared to think about exceptions.  Either way both providers need your experiences - meantime you could use the installed version of the Evernote app,  or try some of the alternatives a;ready suggested here...

  • Level 5
Posted

Just tried it on my Mac: Works just fine with Firefox 98.0.2, the newest version.

Nothing about being not supported.

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