Unable to move note to a different notebook

[M D 2]

I am currently unable to move a note to a different notebook. I'm using a Mac computer version 12.1.
Please advise and thank you.

[PinkElephant 6,273]

How do you want to move the note ?

[M D 2]

I want to move the note from the Notebook "Pathway Staff" to the Notebook "Church." I have highlighted the note and then "move note to" but when I type in the word Church, no Notebook is revealed. In fact when I type in any letter, no notebook is revealed.

[agsteele 2,371]

It would help to know which version of Evernote you are using.

[PinkElephant 6,273]

@M D what you describe is a sign your local database is corrupted. Since the methods to resolve this differ from Windows to Mac, we need to know on which client you are using, and if on a PC or a Mac.

[M D 2]

On a MAC. Everyone version 10.30.6.

[M D 2]

Evernote Vr 10.30.6 (dang autocorrect).

 

[buckethead 207]

Can you log into the web version and move the note there? That is the first thing I would try.

[M D 2]

I can do it on my iPad as well as online.

 

[buckethead 207]

I would log out of your desktop app and log back in. Make sure any changes you have made are sync'd as you will love any changes that have not been. Then log back in and try again. If that does not work reach out to support.

[M D 2]

Logging out and then back on did no help. How do I reach out to support?

 

[agsteele 2,371]

You can go to support by raising a ticket - assuming you are a paying subscriber.  Before that try the following.

In the app...

File | Sign Out | Remove my Evernote data from this device

Restart Evernote and log back in.  Evernote will rebuild your data and see how that goes.

[M D 2]

agsteele

That was the solution, thank you.

"File | Sign Out | Remove my Evernote data from this device

Restart Evernote and log back in.  Evernote will rebuild your data and see how that goes."