Derek747 1 Posted January 31, 2022 Share Posted January 31, 2022 Hi my account has been compromised, someone who is not me logged in recently. I can login to my account and reject devices etc, but I can not change my login information as my account is tied to an old gmail account which itself is tied to an old phone number. I do not even remember connecting evernote to a google account as I have a login separately for evernote. I have no idea how to proceed outside of permanently deleting my account as apparently contacting customer service is not an option that I can find anywhere. Could someone please help? Thank you Link to comment
Level 5 PinkElephant 8,094 Posted February 1, 2022 Level 5 Share Posted February 1, 2022 You can try to contact support here: https://help.evernote.com/hc/en-us/requests/new Choose „Account“ as ticket type, it should work for Free users as well. Link to comment
Derek747 1 Posted February 2, 2022 Author Share Posted February 2, 2022 20 hours ago, PinkElephant said: You can try to contact support here: https://help.evernote.com/hc/en-us/requests/new Choose „Account“ as ticket type, it should work for Free users as well. Thank you. 1 Link to comment
rafael.dassan 0 Posted March 21, 2022 Share Posted March 21, 2022 I have my evernote registered on an old and deactivated account for google and I can't access it anymore. If I cant change the old email of my evernote account to update to a new one, Can I export the notes to the new account? Link to comment
Level 5 PinkElephant 8,094 Posted March 21, 2022 Level 5 Share Posted March 21, 2022 You will find advise in this help article. It contains a link to support as well, and information what they need to know you is you. https://help.evernote.com/hc/en-us/articles/208313998 1 Link to comment
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