Insert image always triple

[The_Duick 2]

Whenever I insert 1 image (copy & paste), it is always there 3 times - and always one below the other. After that I always have to delete 2 manually.

This is a classic bug for me. Has anyone else noticed this problem?

Thanks.
Dirk

PS: I am using the latest version for iOS 12.0.1.

[gazumped 11,652]

Wow.  Not seen any other reports like this yet.  I'm not an iOS user,  so let's wait and see what others say.  Matter of interest meantime:  what are you copying from?  Web page? Email? Other documents? 

[ghon 78]

I can reproduce the issue, it only occurs if the picture is included via copy&paste,  the issue does not occur in IOS if the picture is attached from the menue.

@theduick: The forum is user-to-user only. Can you issue a ticket to EN support?

[PinkElephant 8,071]

The bug was reported several times, over months, but still was not resolved.

It is good advice it should be reported again - maybe some day they will move it up the list and solve it when there is continuous attention.

[The_Duick 2]

@gazumped This applies to all sources and images.

@ghon @PinkElephant Thanks and sorry for replying so late. Attaching is okay, but no one does that in everyday work.

How do I issue a tech ticket? (After 6 years of working with evernote, it was never necessary 🙂)

[gazumped 11,652]

Subscribers can raise support queries here - https://help.evernote.com/hc/requests/new and Free users here - https://twitter.com/evernotehelps (or use the feedback option in the mobile client). 

[The_Duick 2]

Thank you.

If I used Evernote for a few days, I would get rid of it right away. Free support only via Twitter? Even with an Evernote Personal account, I don't get individual tech support.

[gazumped 11,652]

If you're using the free account and have been doing so without problems for the past 6 years,  I think you already got more than your money's worth out of it...

[The_Duick 2]

1 hour ago, gazumped said:

If you're using the free account and have been doing so without problems for the past 6 years,  I think you already got more than your money's worth out of it...

I am using "Evernote Personal" and it costs 6,99 EUR/month.

[gazumped 11,652]

2 hours ago, The_Duick said:

I am using "Evernote Personal" and it costs 6,99 EUR/month.

Then I obviously misunderstood your previous post,  because as a subscriber you have priority access to Support by email and chat via the link I posted earlier.

[ghon 78]

You can also issue a support ticket directly from IOS, including the activity log, see screenshot. I marked the corresponding entry (in German, since I have the German version of EN)

 

[PinkElephant 8,071]

@ghon Just a hint:

When editing a screenshot, tap on the + below the picture. You get a selection, among others an arrow to point and a rectangle to cover parts of the copy.

[The_Duick 2]

Merci! I have done this. We will see....