Jump to content

Evernote getting freezed (blank screen) sometimes while switching notes/notebooks


Recommended Posts

  • Level 5*

Hi.  I'd recommend checking your device system status - make sure you have free storage and memory resources,  and your network connection is running smoothly. Check that there are no issues with AV or VPN,  because Evernote is now much more reliant on real-time syncing.  If all of that looks normal you could try restarting the device - power off,  then power back on - and if all else fails,  uninstall then restart and reinstall Evernote.

Finally,  if the issue is still a problem,  contact Support (which is not us): subscribers can raise support queries here - https://help.evernote.com/hc/requests/new and Free users here - https://twitter.com/evernotehelps

 

Link to comment
On 12/14/2021 at 4:14 PM, gazumped said:

Hi.  I'd recommend checking your device system status - make sure you have free storage and memory resources,  and your network connection is running smoothly. Check that there are no issues with AV or VPN,  because Evernote is now much more reliant on real-time syncing.  If all of that looks normal you could try restarting the device - power off,  then power back on - and if all else fails,  uninstall then restart and reinstall Evernote.

Finally,  if the issue is still a problem,  contact Support (which is not us): subscribers can raise support queries here - https://help.evernote.com/hc/requests/new and Free users here - https://twitter.com/evernotehelps

 

Done raising the ticket. Let's see

  • Like 1
Link to comment
On 12/18/2021 at 7:41 PM, Akshay Dadhwal said:

Done raising the ticket. Let's see

It's taking quite long & don't know if it would be of much use. But still the performance of Evernote has been really poor for the last few days & I am getting this prompt at least 4-5 times a day. 🤷🏼‍♂️

685319789_image(1).thumb.png.e696ba05d077c6c90177ed5f0c8562cd.png

 

edit: 

They literally told to me install the Evernote again (& obviously it didn't fix the issue) ;)

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...