My account has been deactivated and I can't reactivate it, I've already contacted support and I haven't got any feedback - I'm afraid of losing the files.

[atractize 0]

My team admin account has been disabled.

And with it all users fell.

Nobody gets access like notes, payment data and customer information.

We are totally lost.

We work with accommodation via Airbnb, reservations and VRBO.

Many customers have paid a part and the amount and how much is left for him to pay was stored in the accounts that were deactivated.

It's a nightmare.

I already contacted support 2 days ago and still haven't got back.

We can't lose as notes.

And we need the system to organize the work flow.

Can you help me?

[gazumped 11,652]

Hi. If you contacted Support you should have a ticket number - can you post that here please?