I believe I was mischarged for a Premium Account subscription, but can't contact support

[Past Customer 0]

Hi Evernote community,

I was charged for a Premium subscription, but upon logging into the charged account, it says Free subscription.

I also can't contact support [which I should have access to since I was charged for a Premium subscription] to dispute said charge.

What options are there, other than completely deleting my account and being rid of this app.

 

Any help would be greatly appreciated.

Sincerely,

A past customer

[gazumped 11,656]

Hi.  For general payment issues see

NB for iTunes payments please contact them direct.

Payments in India https://discussion.evernote.com/forums/topic/139232-issues-with-web-based-subscriptions-for-users-in-india/ 

 

[PinkElephant 8,088]

You can contact support here as well:

https://help.evernote.com/hc/en-us/requests/new

If the subscription was handled through iTunes or the PlayStore, AFAIK you need to cancel it there. EN support can only help with direct subscriptions.