peterskouhus 8 Posted November 28, 2021 Share Posted November 28, 2021 I have been charge in what I believe is an error. I am desperately trying to find a page where I can contact Evernote but even if it says Contact Us it does go to various support options but I cannot find a contact form or Email. Does anyone know if there is a secrete page where it is possible to contact Evernote support? Link to comment
Level 5* gazumped 11,658 Posted November 28, 2021 Level 5* Share Posted November 28, 2021 Hi. For general payment issues see NB for iTunes payments please contact them direct. Payments in India - https://discussion.evernote.com/forums/topic/139232-issues-with-web-based-subscriptions-for-users-in-india/ Link to comment
peterskouhus 8 Posted November 28, 2021 Author Share Posted November 28, 2021 49 minutes ago, gazumped said: Hi. For general payment issues see NB for iTunes payments please contact them direct. Payments in India - https://discussion.evernote.com/forums/topic/139232-issues-with-web-based-subscriptions-for-users-in-india/ Thank you, I tried to follow the link. It logs me out, then when I log in again I am taken to the web based version of Evernote. If Evernote was serious about good customer service, they would make a button "Contact Support", very clearly, for instance on the account page. I am constantly being sent from one page to another where I have to log in but no Contact Support. But thank you for trying to help out. Also, a big PS to Evernote: Other cloud system send out an email before renewal reminding people about the renewal, I did not get any mail from you, and it was not in my calendar because I am convinced I had already canceled the subscriptions. Had I received a reminder, then I could have checked the status. 1 Link to comment
Level 5 PinkElephant 8,091 Posted November 28, 2021 Level 5 Share Posted November 28, 2021 For me this works: https://help.evernote.com/hc/en-us/requests/new One reason I manage subscriptions if possible through iTunes is the reminder 4 weeks before it becomes due - plus the ease to cancel any subscription. Link to comment
Level 5* gazumped 11,658 Posted November 28, 2021 Level 5* Share Posted November 28, 2021 ...If in doubt, try a DM to @Shane D. (hover over that link and pick 'message' from the pop-up menu) - he's been away for a few days, so may not get back to you immediately. Link to comment
peterskouhus 8 Posted November 28, 2021 Author Share Posted November 28, 2021 8 hours ago, gazumped said: ...If in doubt, try a DM to @Shane D. (hover over that link and pick 'message' from the pop-up menu) - he's been away for a few days, so may not get back to you immediately. Thank you for suggesting. 2 Link to comment
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