Account issues

[Anthony Newman 0]

Hello - is there a help line to speak to someone at Evernote ?

Have upgraded and paid an annual subscription but cannot access my stored data as a message keeps requesting an upgrade.

[gazumped 11,652]

6 hours ago, Anthony Newman said:

Hello - is there a help line to speak to someone at Evernote ?

Hi.  No.  If you paid Evernote direct,  it's usually only necessary to sign out of the app and back in,  or -worst case- restart your device to get the upgrade.  If you paid Google or Apple,  it seems to take a little while for the message to get through.  Wait for a little while and try again.  If all else fails...

For general payment issues see

NB for iTunes payments please contact them direct.