Evernote will not load

[forallweknow 4]

I have the free version, and out of the blue the desktop version in Chrome on Windows 10 will not load.  I have tried reinstalling, but nothing changed.  I can bring it up successfully on my Android.  Any guidance greatly appreciated 😀

[gazumped 11,652]

Hi.  Try restarting your computer?

[PinkElephant 8,075]

Ave you checked the devices list yet ? Easiest way is on your phone, EN app settings, tab account, devices.

You can use only 2 devices at a time. If there are more, you need to unsync devices. There is a limit on unsyncs per month as well.

[forallweknow 4]

@gazumped ~ I did reboot the system, and that did not correct it. 

@PinkElephant ~ I checked, and there are only 2 in use. 

[PinkElephant 8,075]

OK, next steps, just as ideas:

EN sometimes collides with the WOT web of trust extension. If you have it installed, deactivate it, quit Chrome, restart the browser and try again.

Look up the EN cache in Chrome, trash it. Quit & restart Chrome 

[forallweknow 4]

@PinkElephant Unfortunately I posted too soon.  It never fully loaded.  Now I got the latest upgrade, and I can't even load Evernote on my desktop.  I get the attached message after waiting for a couple of minutes.  Things I have tried that do not fix the issue: 

• rebooting my system
• revoking the account and logging back in
• uninstalling and reinstalling EN

It's all fine on the phone ~ it just the desktop that is having these severe loading issues. 

[PinkElephant 8,075]

I think you should check your devices again.

Unsync the desktop, to get down to 1 device left, and then restart the PC and try again. It may be that for some unknown reason, it does not recognize the PC client, and believes it is a new device,

[forallweknow 4]

This is what worked