TWKArtist 1 Posted October 22, 2021 Share Posted October 22, 2021 I have several notes in the Trash and when I go there to delete them the note title is showing but the details are grayed out and the lines are scanning, as if updating. When I try to select a note or notes for deletion I can't. When I try to "Empty the Trash" I get an error message that tells me to try later. How do we solve this problem...? Link to comment
Level 5* gazumped 12,057 Posted October 25, 2021 Level 5* Share Posted October 25, 2021 On 10/22/2021 at 6:10 PM, TWKArtist said: How do we solve this problem...? Hi.These Forums are mainly user 2 user - subscribers can raise support queries here - https://help.evernote.com/hc/requests/new and Free users here - https://twitter.com/evernotehelps (or use the feedback option in the mobile client). Link to comment
Level 5 PinkElephant 8,780 Posted October 25, 2021 Level 5 Share Posted October 25, 2021 On which OS are you having this problem ? Link to comment
TWKArtist 1 Posted October 26, 2021 Author Share Posted October 26, 2021 Windows 11 + Evernote app, not the online version -- surprisingly, the web version has no problem with the Trash. I'm beginning to wonder if I should not clear any cahes, and then perhaps uninstall and reinstall the desktop version. Link to comment
Level 5 PinkElephant 8,780 Posted October 26, 2021 Level 5 Share Posted October 26, 2021 You can try this: Go to File > Sign Out [name] from the menu bar. Select the "Remove my Evernote data from this device" option, then click Sign out. Restart your computer. Sign back in to Evernote 1 Link to comment
TWKArtist 1 Posted October 26, 2021 Author Share Posted October 26, 2021 That worked fine. Thanks...! 1 Link to comment
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