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Help! 10.22.3 changed all of my system icons to Evernote Icons


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I installed 10.22.3 today and all of a sudden most of my files (.doc, .txt, .xls, .csv, .pdf, etc) have been replaced by the Evernote Elephant Icon. What's worse, when I double-click any of these files, Evernote tries to open them.

I'm running Windows 7 Pro, 6.1.7601 SP 1 build 7601.

I have refreshed, rebooted, deleted IconCache.db, rebooted again, and nothing changes.

.jpg, .mp3, .gif, .mp4, .ahk, and other files are not affected. Any ideas gratefully received!

Evernote Bug.jpg

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Oooops !

Probably somehow (don’t ask me how) EN was set as new standard app for all of these file types.

You can reassign another standard app (like Adobe Acrobat to pdf or Word to doc) to one of the extensions, and see if it returns to its normal look. If it works for one, you can do the same for the others.

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  • Evernote Staff

Evernote added some file associations to support "Open-With" and "Send-To" to auto import some file types.

Sounds like your system did not have default handling configured for some files and the OS was handling them for you.

You can use this article to reset the associations to apps you want to use - https://support.microsoft.com/en-us/windows/change-which-programs-windows-7-uses-by-default-62fd162f-8c82-0436-806f-c60d69dcf495

You can also right click on the file and then "Open with" and select an application and set that applicaiton to always open that file type.

windows 7 - Not possible to choose program x as default program - Super User

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Hi @RMorgan I think it might be more far reaching than that

I had a new work laptop yesterday with Office 365 installed by my IT Team; I installed Evernote 10.22 yesterday - all was fine, office apps opening correctly

Today, I installed 10.23 from the website as a direct download; all the following file types were set and associated to Evernote as the handler - I would state this is bad behaviour on the installers part; it should be asking about default handling surely?

.avi
.csv
.doc
.dotx
.mov
.mp3
.mp4
.ppt
.psd
.rft
.text
.wav
.wmv
.xcf
.xls
.xlsx
.xml

 

O/S Windows 10 Enterprise 20H2

On my iMac; no such issue :)

 

Edited by danio72
Added an extra note
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The same thing happened to me after installing Evernote for Windows 10.23. The default App for all my MS Word and Excel files was changed to Evernote and I had to change the default settings for each file extension back to Word and Excel. Running Windows 11.

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I have the same issue, being prompted for the program to use to open Word, Excel, etc., files.

My right-click context menu for New contains 5 entries. No New Folder, Excel spreadsheet, Word document, etc.

And in File Manager, the New Folder button is not working. It seems the only way to add a new folder at this point is to use my laptop, and that only works for OneDrive files.

Not too confident these will get restored with any Evernote update...

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In Windows the likely easiest route to returning to normal would be to undertake a Windows System Restore to the point prior to the arrival of version 10.23  Since the roll out of 10.23 is suspended you should anticipate that te issue will be fixed before you are reoffered an update.

Alternatively you can manually fix the various links.  I chose the Winows Stem Restore for simplicity and speedy resolution.

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16 hours ago, RMorgan said:

Uninstalling 10.23 should restore the default apps.  We're working on a fix.

FYI - 10.23.7 is still the download given by the button on

https://evernote.com/download 

How can we get the previous version?

19 hours ago, agsteele said:

In Windows the likely easiest route to returning to normal would be to undertake a Windows System Restore to the point prior to the arrival of version 10.23  Since the roll out of 10.23 is suspended you should anticipate that te issue will be fixed before you are reoffered an update.

Alternatively you can manually fix the various links.  I chose the Winows Stem Restore for simplicity and speedy resolution.

I looked for that as well but found I need a bigger drive to support more than one restore point. Pushing that to the top of the list...

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