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Cannot install the app


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I simply cannot install the app.

Every time I download and trying to open it I get the message.

[A red dot with a white cross in it] Evernote 

Auf unserer Seite ist leider ein Fehler aufgetreten. Bitte versuche, Evernote erneut zu starten.

("There´s a problem on our site. Please try to restart Evernote.")

 

And then there a two options to click on:

1. Beenden ("End it").

2. Neu starten ("Restart it").

 

I´m using the free version on two devices. Now I´m using the web version, but only after the app wasn´t working. This is going on for weeks now. I have no idea what´s going on here.

Please help. Thank you.

 

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  • Level 5

You most likely simply exceed the devices limit.

It is 2 devices - so if you want to install a new one, you first have to get down to 1 device left.

Go to your account, tab devices and revoke so many devices to have only 1 left.

Hint 1: There is a monthly limit on revokes as well, so use them carefully.

Hint 2: The web client is counted as a device.

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