Move note but list of notebooks is empty

[PeterE4019 1]

Evernote Mac client version 10.22

Want to move a note to another notebook, either using keyboard shortcut or clicking the "move note" icon. Popup/dialogue is displayed, but the list of notebooks is completely blank. (Picture is from GUI in Swedish.)

- Tried to logout and delete all local files. 
- Tried to delete Evernote folder in ~/library
- Tried to delete and reinstall Evernote app from web site

Nothing works. But moving to another notebook is displaying my complete list of available notebooks.

/ Peter.

 

 

[PinkElephant 8,066]

Tried this already ?

1. Go to the Evernote menu, Preferences, and uncheck „Keep data when leaving“
2. Log out of EN (File menu), quit EN (cmd-q)
3. If you want to be very sure, restart the Mac
4. Open EN, log back in, wait for it to run an initial sync. 

All steps are important, don‘t skip any.

[emmafp 0]

I’m having the same problem on the Mac and web client: no notebooks appear on ‘move note’ but they’re all in the sidebar and I can drag and drop. 

[PeterE4019 1]

Hello.

I followed above steps exactly and it worked. Thank you!

/ Peter.

[PeterE4019 1]

The problem is back on Mac client. Can't use Evernote as it is now. I tried the proposed solution by PinkElephant again, but this time it doesn't work.

/ Peter

 

[MrsCuriosity 0]

On 10/11/2021 at 4:51 PM, PinkElephant said:

Tried this already ?

1. Go to the Evernote menu, Preferences, and uncheck „Keep data when leaving“
2. Log out of EN (File menu), quit EN (cmd-q)
3. If you want to be very sure, restart the Mac
4. Open EN, log back in, wait for it to run an initial sync. 

All steps are important, don‘t skip any.

I did this and am still having the problem. I had it before the latest update and I am having it now with today's update.

[MrsCuriosity 0]

On 10/15/2021 at 11:53 PM, emmafp said:

I’m having the same problem on the Mac and web client: no notebooks appear on ‘move note’ but they’re all in the sidebar and I can drag and drop. 

Me too but I cannot drag and drop either.

[PinkElephant 8,066]

There is an alternative procedure:

First quit the EN app on the Mac (not only close). Then

1. Open Finder
2. From the menu bar select Go > Go To Folder...
3. Paste ~/Library/Application Support/ and press Go. If you don't find this directory, try ~/Library/Containers/com.evernote.Evernote/Data/Library/Application Support/ and press Go.
4. Locate the folder titled Evernote and rename it to Evernote.old.
5. Launch Evernote and try signing in.