NoFreeLunch 1 Posted October 4, 2021 Share Posted October 4, 2021 My Evernote Plus subscription recently rolled to a new year and I was charged accordingly. I quickly cancelled Evernote Plus. The Evernote Refund Policy seems to indicate that I am entitled to a refund. The relevant language follows: "For any annual Individual Paid Service subscription fee, Evernote will process a refund if the request is received within sixty days of the date of the payment." Am I entitled to a refund? Link to comment
Level 5* gazumped 12,057 Posted October 4, 2021 Level 5* Share Posted October 4, 2021 Hi. For payment issues see Link to comment
NoFreeLunch 1 Posted October 4, 2021 Author Share Posted October 4, 2021 When I click on the "here" link to open a support ticket, I am prompted to log in to Evernote. Then I am taken to a page that says I have logged out. Link to comment
Level 5* gazumped 12,057 Posted October 4, 2021 Level 5* Share Posted October 4, 2021 And again... https://discussion.evernote.com/announcement/72-issues-accessing-evernote-support-channels/ Link to comment
NoFreeLunch 1 Posted October 4, 2021 Author Share Posted October 4, 2021 I was able to submit a ticket by "continuing as a guest" at the login prompt. 1 Link to comment
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