Refund

[NoFreeLunch 1]

My Evernote Plus subscription recently rolled to a new year and I was charged accordingly. I quickly cancelled Evernote Plus. The Evernote Refund Policy seems to indicate that I am entitled to a refund. The relevant language follows:

"For any annual Individual Paid Service subscription fee, Evernote will process a refund if the request is received within sixty days of the date of the payment."

Am I entitled to a refund? 

[gazumped 11,652]

Hi.  For payment issues see

 

[NoFreeLunch 1]

When I click on the "here" link to open a support ticket, I am prompted to log in to Evernote. Then I am taken to a page that says I have logged out. 

 

[gazumped 11,652]

And again... https://discussion.evernote.com/announcement/72-issues-accessing-evernote-support-channels/

 

[NoFreeLunch 1]

I was able to submit a ticket by "continuing as a guest" at the login prompt.