[Master Bug] - Screen never stop loading - Version 10.17 iOS

[Caio Alvares 1]

Hi. I had this error on the 10.16 version, and it continued in the 10.17 error. I'm using an iPhone 11. 

The screen keeps loading a splash indefinitely, and I can use the mobile app because of it. After restarting the app, it sometimes works for a few seconds (less than 10) and then it comes back to the splash with eternal loading. 

It only happens on the mobile version, it is working fine on the Web and Mac versions. 

Another maybe important info is that I was a premium user until last month, and now it has expired and I didn't renew. 

Thanks. 

[PinkElephant 8,077]

@Caio Alvares You are on the Free plan now.

You probably exceed your device limit. Go to your account, devices and unsync devices to get into the limit of 2.

The web client counts as a device.

https://help.evernote.com/hc/en-us/articles/218558068-Understanding-the-device-limit

[Caio Alvares 1]

It worked, thanks!

The UX here could improve by letting us know that this is the problem, so we can fix it.

but huge thanks here.

[PinkElephant 8,077]

There is a message, but it occasionally does not show up.

Good it works now.