Bart0618 0 Posted September 14, 2021 Share Posted September 14, 2021 不知道大家的手機會不會這樣,就是進入app以後,會整個出現白屏,就是進不去筆記本的內容 我已經試過重下載app了,依舊是這樣 Link to comment
V718 0 Posted October 24, 2021 Share Posted October 24, 2021 Yes same here, will Evernote really investigate and reply? It seems run time error For me, not only mobile, same white window pop up when using Evernote in my Laptop Link to comment
Level 5 PinkElephant 8,091 Posted October 25, 2021 Level 5 Share Posted October 25, 2021 @V718 Are you a free user, or on a subscription ? Link to comment
Fishfai 0 Posted November 1, 2021 Share Posted November 1, 2021 Same here I am subscriber of Premium Please fix it soon 🙏 Link to comment
Level 5 PinkElephant 8,091 Posted November 1, 2021 Level 5 Share Posted November 1, 2021 This is a mobile client, probably iOS - the picture above is the web client. For the mobile client, if nothing more happens than this, and you never get to the app, I would do this: Close the app, uninstall it. When asked, confirm to dump all data. Power the iPhone completely off. When you switch it on again, the Apple logo must show. Go to the AppStore, install EN fresh from there (currently it should be 10.20). Open the app, log in. It will start the initial download. Wait until this has happened, don’t use the app while it is downloading. If after this you are still having trouble, ask support. Link to comment
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