10.16 under ios can‘t work

[pwkao 2]

Evernote stuck when I open it for few seconds. The edition is 10.16 under iOS. Help please.

[gazumped 11,665]

Hi.  Tried uninstalling and reinstalling?

[pwkao 2]

Yes I did, but doesn’t work. 

[gazumped 11,665]

Sorry,  my crystal ball must have been switched off...  I'd suggest you reach out to Support (mainly users here) pending any other comments.

Subscribers can raise support queries here - https://help.evernote.com/hc/requests/new and Free users here - https://twitter.com/evernotehelps 

 

[pwkao 2]

Thanks a lot! I have sent my request. Waiting for help. 😊

[PinkElephant 8,111]

If you are on Free, have you checked how many devices are synced to your account ?

If there are already 2 synced, you can’t add another. In this case you need to unsync to add another.

https://help.evernote.com/hc/en-us/articles/218558068-Understanding-the-device-limit

[pwkao 2]

4 小時前, PinkElephant說:

If you are on Free, have you checked how many devices are synced to your account ?

If there are already 2 synced, you can’t add another. In this case you need to unsync to add another.

https://help.evernote.com/hc/en-us/articles/218558068-Understanding-the-device-limit

Exactly! I got a new iPad, switched to new one and reset the old one, but didn’t know that I had to remove it. I DO appreciate your understanding and assistance!