Prorating possible for switching to personal, if paying via Apple?

[NervousFish9 0]

All,

I am paying for my Evernote for a long time now via Apple. With the new plans now out and looking solid, I am wondering if anyone knows if I switch to an annual "personal" plan, will the difference between the old payment and the new be prorated? Or am I losing that old money, by paying for a brand new annual sub? If its the latter, I will wait until the end of the sub period to switch plans. 

Anyone able to shed some light on this? 

Thanks, 

Nick 

[agsteele 2,946]

What are you currently paying for? You would be best to confirm with account support but I think the normal approach is to be charged the full amount for the upgraded sub followed by a refund of the balance left on your old sub.  I haven't done this via Apple so best to check first.

[PinkElephant 8,103]

We had reports in the forum when it worked via iTunes. The new subscription was paid and taken off the iTunes balance. A few days later the unused balance from the old subscription was refunded to the iTunes account.

This was what users wrote here. To be sure, better to ask support: 

https://help.evernote.com/hc/en-us/requests/new