no response from customer service for a premium user

[marlo thomas watson 0]

I am trying to reconcile an issue with a newly purchased teams evernote account, a newly purchased professional account, and a previous professional account for the same organization.  I have writen and written and written with no response. Does anyone have any idea how to get a response from a person before I cancel all of my subscriptions? Thanks Marlo 

[DTLow 5,736]

Did you open a support ticket (https://www.evernote.com/SupportLogin.action)

[marlo thomas watson 0]

I didn’t receive a ticket number. 

[PinkElephant 8,077]

When you issue a ticket, within minutes you get an automatic answer to the mail address set in your account. It mentions the ticket number.

If you didn’t receive one, there may be an error in the mail address, it may have ended in the Spam folder or even was blocked already on entering your Mail server. 

If it was blocked or rerouted, the answer from the support clerk will probably share this fate.

[marlo thomas watson 0]

Thank you. I checked my spam folder and there was nothing there. How do you submit a ticket

[gazumped 11,652]

https://www.evernote.com/SupportLogin.action

[PinkElephant 8,077]

Or use a mobile client, the support option is in settings. It bypasses the web interface.