Matt Packwood 3 Posted August 24, 2021 Share Posted August 24, 2021 Am I the only one having this issue, it takes DAYS to sync a device? Link to comment
Level 5 PinkElephant 8,065 Posted August 24, 2021 Level 5 Share Posted August 24, 2021 It does what it does - as long as iOS allows for it. iOS stops syncing as soon as the app is no longer the active app. Active means it must show on the device. And the screen must be unlocked. To keep it syncing, switch the auto-lockscreen to never, place the app as active and let the sync run. Put the iPhone / iPad to a charger. I do this over the night. Keeping offline synced once it has downloaded then happens on the fly. Link to comment
Matt Packwood 3 Posted August 24, 2021 Author Share Posted August 24, 2021 I did the "leave as active, screen lock off" for several nights to get the initial download done. But now I am falling ever further behind trying to keep synced.... I think the absence of any progress indicators (the Android version at least has percentages) would help me think it is "doing something". Link to comment
Level 5 PinkElephant 8,065 Posted August 24, 2021 Level 5 Share Posted August 24, 2021 Depends on how much content is added, and how long the app is actively used. I often see the green progress bar above the notes list during the day, when content has been added on another device. It usually disappears after a few seconds, while I use the app. Link to comment
Matt Packwood 3 Posted August 24, 2021 Author Share Posted August 24, 2021 Maybe it is just me but I see that for "many minutes" if not hours.... Link to comment
Level 5 PinkElephant 8,065 Posted August 24, 2021 Level 5 Share Posted August 24, 2021 If it would not be this, I would propose to log out and back in. DON‘T DO IT - because all offline data will be gone if you do. I found out the hard way … Link to comment
Level 5* CalS 5,280 Posted August 25, 2021 Level 5* Share Posted August 25, 2021 I have two notebooks that are offline, maybe 10 notes combined in the two of them. The rest pf the notes should be comprised of just metadata or whatever it is that EN stores on the IOS device. I added some tags to a bunch, technical term for a 1000 or so, notes. My iPad, a two year old one without a doubt, was spinning interminably. What exactly is it syncing if little of the note content is being downloaded? I really only have 10 offline notes, none of which were impacted by the tag maintenance. A mystery to me. Link to comment
Level 5 PinkElephant 8,065 Posted August 25, 2021 Level 5 Share Posted August 25, 2021 Downloading 7.000 notes took 3 nights. Later I learned I could have taken it easy: iOS does not search in pdf (or other) attachments when offline, only note text content or direct web clips. Most of my content is attached pdfs, fully OCRed. Even this doesn’t help with searching. Even low expectations can be too high … But OK, we have a train strike at the moment over here. Maybe they stop the trains long enough for EN to add pdf offline search before we can travel again 😷 1 Link to comment
Fabrice_16 0 Posted August 26, 2021 Share Posted August 26, 2021 Yes, same issue of tortoise speed sync. Signed out and signed in again same thing. Moreover, also obliged to sign out once a week and sign in again. Not user friendly, should not have to deal with this kind of shortcoming. Link to comment
Fabrice_16 0 Posted August 26, 2021 Share Posted August 26, 2021 Overnight to sync ? This is a shortcoming, sync should be immediate or else what’s the purpose of working on the Cloud ? Real time in the minimum standard. Link to comment
Matt Packwood 3 Posted August 26, 2021 Author Share Posted August 26, 2021 I reached out to Customer Support and they acknowledged there was an issue, no ETA on a fix but "at least they acknowledged it was an issue" (insert standard rant about software companies layering new features while base functionality is broken). 1 Link to comment
Level 5 PinkElephant 8,065 Posted August 27, 2021 Level 5 Share Posted August 27, 2021 Thanks for posting the feedback from support. At least there is hope. And thanks for sparing us „the standard rant“. Sparks our imagination to write it ourselves. Link to comment
Matt Packwood 3 Posted August 27, 2021 Author Share Posted August 27, 2021 @PinkElephant I thought you would like it. 1 Link to comment
Matt Packwood 3 Posted September 3, 2021 Author Share Posted September 3, 2021 And beyond that "nothing".... Link to comment
Level 5* CalS 5,280 Posted September 3, 2021 Level 5* Share Posted September 3, 2021 Meanwhile I get a marketing 101 email. The clip is from a forward to a fellow long time user sent as a giggle. I don't know, at this point I may work/think faster than EN V10, and I am no genius. I was wondering per the email how to make Evernote V10 think faster? Snarky I know, forgive me, but the email just hit my funny bone. Still on 6.25.1 which seems to be able to stay ahead of me. IAC, no lags and pauses causing the ADD to wander off and watch butterflies.... 🤣 Link to comment
Matt Packwood 3 Posted September 3, 2021 Author Share Posted September 3, 2021 It sounds to me like "well people are not complaining lets roll out some new stuff".... Link to comment
Level 5* CalS 5,280 Posted September 3, 2021 Level 5* Share Posted September 3, 2021 Would that it were that planful. Probably a use case thing as to how performance is impacted. Though search is not particularly snappy for my wife's 1500 recipe notes. Link to comment
Matt Packwood 3 Posted September 4, 2021 Author Share Posted September 4, 2021 Well, not being able to use Evernote when I am off line (I spend a percentage of my time in factories with no internet access / in Canada / etc.) Link to comment
Level 5* CalS 5,280 Posted September 4, 2021 Level 5* Share Posted September 4, 2021 Ouch! Link to comment
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