Nicole Knight 1 Posted August 23, 2021 Posted August 23, 2021 Notes that were created months or years ago and were appearing fine when created and even up until a couple of weeks ago are now completely unreadable as the font size whilst not changed technically, it appears ridiculously small. Has anyone else experienced this?
Evernote Expert gazumped 12,637 Posted August 23, 2021 Evernote Expert Posted August 23, 2021 Hi. If you genuinely are an Evernote Teams user, then see https://help.evernote.com/hc/requests/new. If not, device / OS / Evernote version?
Nicole Knight 1 Posted August 25, 2021 Author Posted August 25, 2021 I'm sorry, what do you mean by "If you genuinely are an Evernote Teams user". I pay for and use Evernote - is that what you mean? I'm using a HP Envy laptop and Evernote Legacy (6.25.2.9198 (309198) Public (CE Build ce-62.6.10954)) because the new Evernote corrupted my notes as it took away certain features/formatting.
Level 5 PinkElephant 9,253 Posted August 25, 2021 Level 5 Posted August 25, 2021 EN Teams is a special plan, made for use in companies and other organizations. From your answer I assume you are not on that plan, you just picked the wrong subforum. Can happen … And no - even when using legacy and v10 in parallel there have been no font size changes on my account.
Evernote Expert Solution gazumped 12,637 Posted August 25, 2021 Evernote Expert Solution Posted August 25, 2021 5 hours ago, Nicole Knight said: I pay for and use Evernote As you're a subscriber, you can definitely use the link I posted to get hold of Support - we're mainly other users here. You should find though that if you hold Ctrl and use the "+" key, you can zoom in on your text. Don't know why it might have zoomed out in the first place, but I'm also a 6.25 user with no problems on text size. I moved your post to the correct forum for Windows and 6.25 (hence my confusion earlier...)
Nicole Knight 1 Posted August 25, 2021 Author Posted August 25, 2021 Thanks for your help. I was trying to hold Ctrl and use the scroll on the mouse as this is what works in most Apps. Ctrl + works. Happy now - thanks. 1
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