frisbi3859 1 Posted August 15, 2021 Share Posted August 15, 2021 I have bought a new Android smartphone and have loaded Evernote App on it. I thought I could get automatically my notes created with my old smartphone but it was not the case ! Does somebody can help me ? Link to comment
Level 5 Solution PinkElephant 8,105 Posted August 16, 2021 Level 5 Solution Share Posted August 16, 2021 Buying a new phone, then installed the Android app. When you opened the Android app for the first time, did it ask you to log in ? Another question: On which Plan are you ? Free or any subscription ? Link to comment
frisbi3859 1 Posted August 17, 2021 Author Share Posted August 17, 2021 I've done the 1rst step and logged in on my account as required. I've a free subscription from the beginning. Link to comment
Level 5 PinkElephant 8,105 Posted August 17, 2021 Level 5 Share Posted August 17, 2021 With a free account you are limited to 2 devices. If you only had 1 phone connected, this would be no problem. If there is another device including the web client, you are at your limit already. https://help.evernote.com/hc/en-us/articles/218558068-Understanding-the-device-limit Go to your account settings (on a working device or at evernote.com), tab devices and unsync as many devices to get down to only 1 left. When the EN app on your old phone was fully synced with the EN server, you can unsync it as well. Forcing a sync is possible through the apps settings, synchronization. With having 1 free device now, you can open the app on the new phone and log in. It should start downloading the notes from the server. Link to comment
frisbi3859 1 Posted August 17, 2021 Author Share Posted August 17, 2021 Ok, done thanks a lot for your help 🙃 1 Link to comment
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