Jump to content
  • 0

Lost all data after deleting Apps accidentally


SandraChan

Idea

Posted

As mentioned, I lost all data after deleting Apps accidentally. Can it resolve?Ā 
on the other hand, I can find nobody in Evernote to help on it. Can anyone help me!?!? I lost years datašŸ˜ž

8 replies to this idea

Recommended Posts

  • 0
  • Level 5
Posted

You can delete all apps, and your data will still be on the server (exception: Old desktop clients, there data in local notebooks can be lost).

Use whatever client you want to use, and log in.

Now this is IMPORTANT: Make sure you use the correct user name ! One little mistake, and instead of going to your own account, you create accidentally a new one - which will be empty.

If you have no client available, you can go to evernote.com, and login there.

  • 0
  • Level 5*
Posted
10 hours ago, SandraChan said:

As mentioned, I lost all data after deleting Apps accidentally.

Evernote is a cloud service with the master copy of our data stored on the servers Ā  Ā 
Deleting apps on a device has no impact to the data on the server Ā Ā 
To access your data on the server, log in on the web at www.evernote.com

  • 0
Posted

Thanks for the advice. Ā I hv create a new acā€¦Ā Is there any issues if using same email address?Ā 

  • 0
Posted

After login, itā€™s differ from what I can see in the Apps. What I wanna see is those information I store at Apps but no related items there

  • 0
  • Level 5
Posted

What you see in the apps is only a mirror of what you have on the server. The app holdĀ no own data locally, they sync everything with the server.

If you have more than one account, you see in the app the content of the server account to which you have connected the app. You can see the account when you open the account settings on mobile, on desktop the account show top left.

It is not really advisable to have more than one account (unless you are on EN teams, where a business account holds the company data and your own Personal account your private stuff).

If you created a second account by accident, you better close it as long as it is empty.

https://help.evernote.com/hc/en-us/articles/360056549574

If it is not empty, you can merge the content of 2 accounts.

https://help.evernote.com/hc/en-us/articles/209004867

If I were you, I would clean out this mess, before you loose oversight and control about what information is where.

Ā 

  • 0
  • Level 5
Posted

The process is described in the help document I have linked above. Please follow the procedure described there.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...