(Archived) Problem with files attached to the document

[krisnet 4]

Hi I have a note with 5 attachments (all .doc files) and only first 2 I can open in the Android client. In Win client they work all... Is there any limit on how many files you can open with a mobile version?

[krisnet 4]

Oh I forgot - only the first two (the ones that are openable) are "buttons" the rest look like images of .doc files

[Ah_Fan 23]

I wonder if it is OK to send us the doc note which has problem. If not, you can make another "sample" doc file and check if it is able to reproduce it, export that note and send to us.

You can email to:

android-preview@evernote.com

[krisnet 4]

Sure, just in what format (enex?)

[Ah_Fan 23]

Yes. enex along with the error log would be great.

[krisnet 4]

Sent. Thanks

[Ah_Fan 23]

I looked at the context of the note's body. It really has 2 document and 3 images. I see the same thing from window client. I believe that the total file size is too big for "free user" to upload all 5 doc into one single note.

I would recommend you to attach one doc per note and sync. This should fix the problem.

[krisnet 4]

Well, actually I'm a premium user The problem might have been from the situation of merging the notes which I did before - maybe that's where the problem is?

[krisnet 4]

It seems I figured out what had happened

I put several attachments to a note and wanted to somehow organize them. So that's what I did:

1. Put 2 (or more) attachments to a note

2. Highlight one of them (it's not so easy anyway and hard to make it but if you only use shift+arrows it's possible)

3. Copy the attachment from the note and paste it to a different place

4. You'll still get a link and be able to open and edit files but they will look in a different way...

Which is what probably happened to me - and it's a bug as it seems