Text disappears when I try to edit note on Android

[GrahamC 1]

Text disappears when I try to edit a note on Android LG G6 (Evernote v8.13.3).

Have tried deleting and re-installing Evernote. Unable to update to latest version (greyed out) - why?

PC version (10.17.8) now excellent (except for ridiculous length of time to open) but unusable on mobile, except for reading notes.

This has been going on for some months, I had assumed an update would be release to resolve issue.

Please help

regards Graham

 

 

[gazumped 10,329]

21 hours ago, GrahamC said:

Have tried deleting and re-installing Evernote. Unable to update to latest version (greyed out) - why?

What Android version runs on your phone?  Evernote 10 needs Android 10 for the moment - they're working on backdating the support to earlier Android versions.  Previous Evernote versions are no longer supported,  but should still work - did you uninstall / power your phone off and back on / then download and reinstall? 

[GrahamC 1]

Hi, my phone is running 8.0.0 no further updates available from LG. That explains lack of new Evernote updates, although one would have expected them to develop software that runs on a 2 year old phone.

When I re-installed Evernote it ran fine for a few days until it automatically updated to 8.13.3

I forgot to mention that the 2 tool bars at the top of the note flicker on and off when I try to edit a note.

[gazumped 10,329]

I'm running the same Evernote for Android version and don't have any problems as yet - I'd recommend the uninstall/ restart/ reinstall routine;  there's not much else you can do with a mobile app anyway.  It sometimes takes a couple of tries before everything goes right.

[GrahamC 1]

Thanks gazumped, I will give it another go.