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Unable to leave shared notebooks


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For some reason I am unable to leave several shared notebooks (five in total). Previously I have left notebooks that were created by the same author. However, these five remaining notebooks cannot be left and I cannot delete them. All I get is an error saying "Failed to leave" (see attached screenshot).

Does anybody have any advice on how to fix this? Thanks so much!

Screen Shot 2021-07-19 at 12.55.33 PM.png

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  • Level 5

Probably the person who shared them deleted the originals without first withdrawing the share.

Now you have what I call orphans.

I do know no other way to get rid of orphans than by support.

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  • Shane D. featured and pinned this topic
  • Administrator

Hi there,

Thank you for reaching out!

This is a known issue that we're working to address.

I'll provide an update here once we have more information and the issue has been resolved.

Let me know if you have any other questions in the meantime.

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  • 2 weeks later...
  • 2 weeks later...

Hey Shane D,  it's a month later. Any resolution on this? I've got a handful of notebooks I can't leave. And on two of the notebooks that were "Failed to leave", they got duplicated instead, so now the notebooks I was trying to leave appear twice on the list of notebooks.

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