Unable to leave shared notebooks

[Oliver Evernote 1]

For some reason I am unable to leave several shared notebooks (five in total). Previously I have left notebooks that were created by the same author. However, these five remaining notebooks cannot be left and I cannot delete them. All I get is an error saying "Failed to leave" (see attached screenshot).

Does anybody have any advice on how to fix this? Thanks so much!

[PinkElephant 6,734]

Probably the person who shared them deleted the originals without first withdrawing the share.

Now you have what I call orphans.

I do know no other way to get rid of orphans than by support.

[Shane D. 1,809]

Hi there,

Thank you for reaching out!

This is a known issue that we're working to address.

I'll provide an update here once we have more information and the issue has been resolved.

Let me know if you have any other questions in the meantime.

[Oliver Evernote 1]

Thanks PinkElephant and Shane. 

 

@Shane D.: would it be possible to have the notebooks manually deleted by support? Thanks!

 

Cheers,
Oliver

[David Wallace 1968 0]

Hello, 

I have the same issue, has there been a work around? Or is it possible to have support delete the notebooks from my account. 

Cheers, 

David

[PERRY0770 1]

AUGUST 11, 2021 9:39 EDT

Last few days been unable to publish a note and share the link. I can switch to enable but it does not work. 

Is it me?

[PinkElephant 6,734]

No idea - and you practically try to hijack a thread with another subject.

Better open your own thread, this here is about notebooks shared to you by somebody else.

[PERRY0770 1]

Hijack a thread. Wow. I’m very sorry. 🤨 unreal  

 

[HariOmm 0]

Hey Shane D,  it's a month later. Any resolution on this? I've got a handful of notebooks I can't leave. And on two of the notebooks that were "Failed to leave", they got duplicated instead, so now the notebooks I was trying to leave appear twice on the list of notebooks.

[PinkElephant 6,734]

Just as a reminder: The forum admin is not the Extension of the Customer Service.

If you have a problem, issue a support ticket.

[MikeFuenfer 1]

I still have the problem with the orphans after returning to EN recently. Two shared notebooks which I cannot delete plus the tags, they seem to be orphans too. As there was a comment by admin Shane D. last year, I am wondering whether the issue has been solved.

Best from Vienna, Michael

[PinkElephant 6,734]

AFAIK no changes.

The only way to get rid of them is through support.

[MikeFuenfer 1]

Thanks for the reply, Pink!