Babuchi 0 Posted July 15, 2021 Share Posted July 15, 2021 Every time I start my Evernote I need to wait almost a minute for the loading symbol to disappear. It disappear after a few seconds and appear again and stay there for another few seconds (almost a minute, or even longer in certain days). The little wheel doesn't even move. Ps. Sometimes it appears 4-5 times on the screen, it is not great as sometimes the user just wants to type a quick note and needs to wait quite a long time. FIRST WHEEL SECOND WHEEL Link to comment
Level 5 PinkElephant 8,724 Posted July 16, 2021 Level 5 Share Posted July 16, 2021 Have you checked how many devices are connected with your account ? If there are more than 2, disconnect all but 2 to make sure you will not be blocked by the Basic device limit. Link to comment
Babuchi 0 Posted July 16, 2021 Author Share Posted July 16, 2021 I double checked and I have just one device connected to my account Link to comment
Level 5 PinkElephant 8,724 Posted July 16, 2021 Level 5 Share Posted July 16, 2021 OK, fine. How fast is your internet connection ? Link to comment
Roginator 3 Posted July 17, 2021 Share Posted July 17, 2021 I've got the same problem. Suddenly started happening recently. Very fast internet connection - definitely not the problem. Link to comment
Roginator 3 Posted July 17, 2021 Share Posted July 17, 2021 Someone else has reported this too Link to comment
Roginator 3 Posted July 17, 2021 Share Posted July 17, 2021 Actually, I did remove a device as suggested by @PinkElephant and I no longer get the spinner. So, thank you! Hopefully Evernote will just fix this some day. Probably damaging their business as we speak. 1 Link to comment
Roginator 3 Posted July 18, 2021 Share Posted July 18, 2021 Looks like I spoke too soon. The spinner is back! 😩 Link to comment
Level 5 PinkElephant 8,724 Posted July 18, 2021 Level 5 Share Posted July 18, 2021 Had the same problem today - looks as if it gets stuck on a note (attachment ?) and enters a loop. I could solve it (up to now …) by logging out and back in. This seems to interrupt the cycle. Link to comment
NTar 1 Posted August 11, 2021 Share Posted August 11, 2021 I have exactly the same issue. Running Evernote 10.18.3 on both Windows 10 and M1 iMac. I do have a premium subscription. The issue only occurs the first time I startup Evernote on my PC; after that, the app works flawless here. Link to comment
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