Hor 1 Posted July 3, 2021 Share Posted July 3, 2021 The version is the latest and I re-intstall again and again still in the trouble. How to fix it? My is iOS keep happening while MacOS sometimes thanks. Link to comment
Level 5* gazumped 9,814 Posted July 3, 2021 Level 5* Share Posted July 3, 2021 Hi. No fix for iOS I'm afraid - the app should get better in time. For desktops, there's always the option to return to Legacy for a while. Link to comment
Level 5 PinkElephant 5,538 Posted July 3, 2021 Level 5 Share Posted July 3, 2021 You most likely exceed your device limit. You need to be down to 1 device to connect another. You can check and disconnect devices in your account, devices tab. There were reports that after updating the device was regarded as a new (additional) one. In this case take it out, and it will reconnect. 1 Link to comment
Hor 1 Posted July 14, 2021 Author Share Posted July 14, 2021 On 7/3/2021 at 5:39 PM, PinkElephant said: You most likely exceed your device limit. You need to be down to 1 device to connect another. You can check and disconnect devices in your account, devices tab. There were reports that after updating the device was regarded as a new (additional) one. In this case take it out, and it will reconnect. Ohhhh.. that is it! Thanks so much!!! 1 Link to comment
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