Can't delete tags

[angies1991 0]

I have some tags that were on notes in notebooks shared to my account. The notes are no longer shared, and while some of the tags disappeared when the sharing stopped, others persist. For the tags that remained, there's no option to delete them. Has anyone run into this? I'd really like to clean them up as none of the tags are relevant to anything I have in my account now.

[gazumped 12,031]

Hi.  Have you restarted your device since all this happened?  If the third-party tags have persisted since the notes were shared,  they may have fallen through some code cracks and become undeleteable.  Logging out of Evernote and back in,  or restarting the device should get rid of most things, but if they're (effectively) preserved by corrupted code in the affected notes you may have issues.

If it's feasible you could try creating a new note on your system and then copy/ paste the content of a tagged note - then delete the tagged note.

If that doesn't work,  maybe move the tags into a 'wastebin' tag on your system so that at least they're not front and centre in your view?

[PinkElephant 8,717]

Orphaned notes are an old problem for EN. When a share is properly terminated by the sharing account, everything is ok. But when the sharer just deletes the notebook, or closes his account, the notes get orphaned in the account that received the sharing.

And these notes are difficult to get rid of, including their baggage like their tags.

So probably those tags that you can't get rid of belong to orphaned notes. No idea beside the ones posted above.

[Dan Weiss 1]

Any updates on what to do about tags that cannot be deleted? Has this problem been solved? My non-deletable tags don't even pull up notes anymore.

[gazumped 12,031]

19 hours ago, Dan Weiss said:

Any updates on what to do about tags that cannot be deleted? Has this problem been solved? My non-deletable tags don't even pull up notes anymore.

Hi.  You're posting in a 2-year-old thread.  There hasn't been a 'problem' since then that I'm aware of. 

How about you tell us your device,  OS and Evernote version and explain exactly what's happening to you?

[Dan Weiss 1]

On 9/15/2023 at 11:51 AM, gazumped said:

Hi.  You're posting in a 2-year-old thread.  There hasn't been a 'problem' since then that I'm aware of. 

How about you tell us your device,  OS and Evernote version and explain exactly what's happening to you?

Thank you. I'm on a Macbook Pro from 2016, I'm running Monterey 12.6.8, Evernote 10.61.5-mac-mas-public (20230831054637), Editor: v176.8.0, Service: v1.72.10.

I am also using evrenote on my iPhone 8.

What is happening: I hadn't used Evernote for a while and when I came back to it, I saw that it was creating tags automatically. I had dozens of tags that were confusing me. So I turned off the setting that was making tags automatically and went about the process of reducing my tags to the ones I use. 

I noticed that some of my tags would not delete. When I right-clicked I just got this:

The funny thing is that some tags that won't delete on my Macbook are now gone from my iPhone. And some tags that won't delete on my iPhone are gone from my Macbook.

 

Looking forward to any and all recommendations. Thank you in advance.

[agsteele 3,055]

I see that you are using the Apple Store version of the Evernote application.

You might get better results switching to the direct download. Logout and Uninstall the store app. 

Download the current app from evernote.com Install and login. Your data will be downloaded from the servers. Leave it for a few hours then have a go with the tag deletion stuff.

[Dan Weiss 1]

Thank you! @agsteele that did it. Appreciate the guidance.