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Tasks not working?


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I deleted a few tasks on Windows desktop and now tasks do not show. All I see is the spinning circle and no tasks in either task or note view. Works fine on Web and IOS. Using most recent versions of Windows. Have uninstalled and re installed 2x but still not working. Any suggestions?

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PinkElephant did as you suggested...no notes show up in the task area...I checked and the default note is designated and checked in the settings on the task area and shows up in the all notes section but not in the task area

image.thumb.png.341454b85a21e8fdadbfa2b9ccb3f762.png

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  • Level 5

Does the tasks note show any tasks ? Or are all tasks designated to other notes ?

Edit: The green Circle means it tries  to load, but seems not to finish. Maybe keeping EN open and leaving this activity running will sometime terminate this process.

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The task note shows several notes but just not in the task area. Just added another task from email and it shows up on default note list on IPHONE but not Windows . Not sure what is going on. Have uninstalled and installed twice. Will leave open and see if eventually loads tasks

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  • Level 5

Seems it has taken a shot somehow.

The master is the cloud copy - you can go and see it through the web client. When you log in on the EN website you can view it directly.

When everything looks OK there the client has a problem.

If we can solve it here, issue a support ticket and add the activity log.

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All good on web client...how do I get support ticket and activity log..now not able to work with IOS as instead of task showing not shared with me and I can't check box..must have really messed it up somehow

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  • Level 5

Because of the activity log you should use the device that has the problems.

I assume it is a mobile device.

Go to settings (note list view, the little gear symbol top right), support, issue support ticket. The text is limited to 500 characters - but support will come back to you by email.

There is a switch for the activity log right below the ticket text - it usually is preselected to „On“.

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  • 2 weeks later...

I am having the same issue. In the Windows Evernote client, if I click on "Tasks Early Access", the tasks window opens, showing the tabs "By note", "By due date", and "Flagged". All I see is a spinning green circle. Nothing is loading, since I can leave it spinning for hours. I only have a few tasks, so it should not take long to load. I have defined the default task note. It seems to me that when I changed the default note from what Evernote set as the default (I believe it was a note titled "Things to do" or something like that), everything stopped working.

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  • 2 weeks later...

I am using the iOS app and also have the spinning circle when I click on "By note", "By due date". I've restarted computer and app a few times and it keeps spinning into infinity. Browser version works. Also, I logged out and back into Evernote app .. still circling.) I am guessing Evernote is not catching up fixing hick-ups on the task release. Nobody else seems to have this issue though. Any ideas?

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  • Evernote Staff*

@b3dzik It's possible that you have some bad data locally due to a bug we fixed that can cause the spinning circle. Unfortunately, the client can't currently auto-fix the issue (I've requested that feature). Can you try these steps?

  1. Go to File > Sign Out [name] from the menu bar.
  2. Select the "Remove my Evernote data from this device" option, then click Sign out.
  3. Restart your computer.
  4. Sign back in to Evernote

This will have it pull down the data again from the service.

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  • 2 weeks later...
  • 3 weeks later...

One call out.  I tried this at first (log out, un-install, etc).  But I saved a back up copy on my computer.  It didn't work with the back up.  So you definitely have to check the "no back up" version when you log out.  Enjoy!

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