"View Only" iOS update?!

[BrooklynBen 45]

I'm a Premium subscriber. Updated Evernote on iOS this morning (iPhone 12 Pro with latest non-beta iOS build), and started looking at some notes. They ALL say "VIEW ONLY" at the bottom of the note. 

WHY?!!!!!

[StevenTillson02 1]

I am also facing the same issue. Mailed to the team but still no response. That is why come here to get answer.

[PinkElephant 8,103]

My update went without any problems, iPhone 11 and iPad Pro 10.5, both on iOS 14.6.

You can try force closing and restarting EN, log out and back in to the client, and maybe restarting your device.

If this does not work, you should open a support ticket.

[luvmyc6 46]

On 6/23/2021 at 11:14 AM, BrooklynBen said:

I'm a Premium subscriber. Updated Evernote on iOS this morning (iPhone 12 Pro with latest non-beta iOS build), and started looking at some notes. They ALL say "VIEW ONLY" at the bottom of the note. 

WHY?!!!!!

UPDATE (10 minutes later) magically the issue is gone - I can now edit my notes (I did not do anything other than close and reopen the app on my iPhone).
 

GRRRR! I am also having the same issue on my iPhone 12 with all Notes in “View Only” mode - will try log off/on and will submit support ticket if still an issue.

[PinkElephant 8,103]

Had the same issue. When opening the newly upgraded v10.12 for the first time it says „optimizing database“. Maybe this is an aftermath of it.

It seems to go away by itself - at least when clicking on edit, the notes opened.

[bounce 74]

Had this happen on a handful of notes. Some like that for days even after doing all the normal note hygiene stuff - pulling down to refresh after edits, logging in out, even deleted EN and reinstalled it. Only thing I noticed to unlock it was editing the note on Mac, then edit instead of view showed up. Not really a good solution since I’m mostly on mobile these days.

[McVitas 24]

this happens on Android too! I have to go out of the note, open another one and it sometimes work there and when I get back it works too. Sometimes I just have to go in and out of the note multiple times to enable edit mode. WTH?

[JeffreyC 66]

iOS

Saw the same thing this morning which made me hunt for this thread. I “threw away” and restarted Evernote - now things are back to normal.

[bounce 74]

Yep, upswiping the ios app closed can get it back  to being editable sometimes. Then, for me, hours later the note goes back to view only.

[PinkElephant 8,103]

The read only happens from time to time. Usually the note is back to normal when I close and open it again.

[Prince of Cats 0]

Facing the same issue and am *INFURIATED.*

[Allow 0]

I’m having the same issue too. It started yesterday and I was able to close out of the app and go back in and it reset to allow me to edit. Now it won’t even do that. I can create new notes but not edit at all. It’s stuck in view only mode which is so frustrating, especially since I mainly use evernote for my phone.

[Den_Tarnum 0]

Still encountering this issue when I am in a rush of editing my notes. 

VERY inconvenient bug - please fix asap. This is not what I'm paying money for - might as well do well with default iOS notes.. 

Please stop adding worthless and useless features if they even theoretically compromise or lower the quality of product's primary intention - actually MAKING AND EDITING NOTES, quickly and effectively. All girlish addendums and subjective "quality of life" features are useless if primary program's goal is compromised. Please remove features that make me encounter features that lower my program-using experience. And think twice before implementing new ones, for that matter... Cheers!

Edit: encountered View Only bug today again. iOS 14.6. Please fix 

[NDimmick 9]

Same problem here on iPhone and iPad.  I have been a premium member for years, but the bugs just keep piling up.  I'm looking for alternatives. 

[PinkElephant 8,103]

Just installed iOS 10.13 and tried 10 notes at random on my iPad.

None was read only, all were instantly editable.

[buckethead 218]

I’ve been running into the view only bug as well. I can self fix it by force closing the app (swipe EN app away) and get into edit mode easy enough as a work around. Definitely not a fun bug and very recent to me.  I submitted a support ticket and was told it’s a known issue. 

[PinkElephant 8,103]

Yes, and they don’t tell yet what they fixed on 10.13, which I just installed.

Tried on the iPhone now as well, a sample of 10 randomly picked notes were all editable.

[Josh_evernote 3]

This is really bad. I'm constantly prevented from note taking on existing notes because of the View Only state. Clearly a bug, as it will resolve itself after a bit of time. 

It's super annoying, and although I'm not a paying user, it does nothing to entice me to sign up.

And pls, you're really annoying me with your 40% off deals and trying the FOMO with one-time offer rubbish. You keep offering! 

Change your pricing plan - note taking software products aren't complex that requires yearly subs. Offer a one-time price and I'll consider it, even despite the annoying bugs. 

•  Delete

[Den_Tarnum 0]

Still encountering this issue when I am in a rush of editing my notes. 

VERY inconvenient bug - please fix asap. This is not what I'm paying money for - might as well do well with default iOS notes.. 

Please stop adding worthless and useless features if they even theoretically compromise or lower the quality of product's primary intention - actually MAKING AND EDITING NOTES, quickly and effectively. All girlish addendums and subjective "quality of life" features are useless if primary program's goal is compromised. Please remove features that make me encounter features that lower my program-using experience. And think twice before implementing new ones, for that matter... Cheers!

Edit: encountered View Only bug today again. iOS 14.6. Please fix

[Graham A 0]

On 6/30/2021 at 10:18 PM, McVitas said:

this happens on Android too! I have to go out of the note, open another one and it sometimes work there and when I get back it works too. Sometimes I just have to go in and out of the note multiple times to enable edit mode. WTH?

I'm having the same problem with android. My old phones running earlier versions of android seem to work fine but late phone and tablet running android 11 and UI 3.1 are view only.

This really isn't good enough for customers paying for the service. Do they never test out their updates?!!!!

[SMeadPhoto 0]

Dear Evernote Development Staff,

As you can see above, you have many users that are frustrated, not to mention inconvenienced, with the “View Only” bug. Evernote has been one of our core apps for several years. It’s ease of use has been the app’s strongest points, as well as the speed of switching between notes. Now, precious time is wasted, randomly pecking at an iPhone screen, until the Edit option becomes available. 
 

Please, for the sake of your users, we implore you to fix this, or at least revert to an earlier build, so we may get our work completed in a timely manner. 
 

Thank you,

Scott Mead Photography, Inc.

[JimG 0]

Have you tried double tapping in the note?  This should activate “Edit” mode.  This is a new feature

https://help.evernote.com/hc/en-us/articles/360053951213

[PinkElephant 8,103]

You can disable the edit protection in the apps settings.

[Goldie 0]

On 6/25/2021 at 9:49 AM, luvmyc6 said:

UPDATE (10 minutes later) magically the issue is gone - I can now edit my notes (I did not do anything other than close and reopen the app on my iPhone).
 

GRRRR! I am also having the same issue on my iPhone 12 with all Notes in “View Only” mode - will try log off/on and will submit support ticket if still an issue.

It happens sporadically. I found sometimes it happens when I have Evernote open on my tablet and then try to access a note from my phone. I also have this issue when I add an image from either Skitch or Scannable (both Evernote products). Sometimes it fixes itself and sometimes it doesn’t. I honestly don’t fell any of our notes should be “view only” I’ve been a loyal Evernote user since 2009 and premium member since 2012 and I’ve found there always seems to be some issues every now and then. I blame it on their servers (unless they’re now using the cloud). 

[fileaway 0]

First post! Is the "View Only" error on iOS fixed? How do you fix it? I feel everyone's frustration!

How do you edit disable in the app settings. I did not see it.

Edited July 13, 2021 by fileaway
more information and question

[PinkElephant 8,103]

 

No idea  if it helps to toggle this. But worth the try anyhow. I had the read only effect with 10.12, it disappeared with 10.13. EN said they did nothing to fix this.

[Steven Eff 35]

Experiencing this bug as well. Force quiting the app and relaunching on iOS seems to sort it. Wonder if the note protection feature is being 'too keen' and needs a stern talking to?

[Coby14 0]

Having this issue as well. Quitting and reopening resolves, but that sucks to have to do every time. What’s the fix, Evernote?

[PinkElephant 8,103]

Check if edit protection is active (see above), toggle it on and off again to reset it.

Not sure it has an effect, but trying will do no harm.

[evernomz 0]

Happens multiple times a day. Goes away after waiting for a minute or so. 

[PinkElephant 8,103]

Updated to 10.13.1 yet ?

This release should fix the bug.

[damiendada 11]

Hi, same thing for me too I will do the update I hope that will correct it.

_{Mini Militia App Lock}

[Shekinah 0]

Here is what worked for me! Hopefully it works for you too. 🙂

Step 1. View the note on another device or through a different avenue. 
    Example: if you are experiencing the issue while in the app, open Evernote in the browser (just a heads up - apparently Evernote is not supported on Android browsers. So if you're an Android user, you may have to log on using another device like a laptop or another phone with the Evernote app downloaded). If you are experiencing the issue while in a browser, open Evernote in the app. I personally was using Evernote through the app on my phone when I experienced the issue, and then opened it in the browser on my laptop. 
Step 2. The note should be editable. Make a change to the note. Anything works -- all I did was add a period to the beginning of the note. Then save the changes and refresh. You can delete any changes you make later.
Step 3. Refresh your notes in the original device you were using. 
Step 4. There should now be two notes in the original device. One should be titled as normal, and the other should say "Note conflict" at the beginning of the note title. 
Step 5. The "Note conflict" version should contain your most recent changes to the note before the read-only or view-only issue happened. 
Step 6. Copy and paste any new changes from the "Note conflict" note to the other normally titled note.
Step 7. The "Note conflict" note can now be deleted, and the originally titled note can be used as normal. 

YAHWEH bless you!

[PinkElephant 8,103]

It is good when solutions are posted - one time is good enough.

No double postings, please !