Missing titles after export to Onenote

[laserfocus 2]

I did the export from Legacy (because evidently the v10 will not let us escape from its brokenness?). After using OneNote for awhile I found that many of my notes were missing their titles. What is the issue here? Why can't even this basic function work properly? (I have been asking this about so many things since V10 was forced on us) Any way to get the titles to magically appear?

I saw a post about some code that must be injected in the export to get Evernote to work right. If this is the case, and I re-export, is there any way to do version control to sync my changed notes in OneNote with the new import where all the titles export properly?

Or am I doomed to locate and hand rename hundreds of notes?

Oh, Evernote. You used to be so good and now you do all this...

[DTLow 5,736]

What export/import process did you use?   
My experience is with Evernote's generic export (html and enex formats)   
No problem with lost information, except notebook and note-id were not included

Is it possibly an error with your import process

[laserfocus 2]

I used the process that Evernote lists as the official process. Go back to Legacy Evernote and use the export to enex. Then import into Onenote.
What do you mean that notebook was not included?

MS has heard about the issue but does not appear to have a solution:
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_onenote-mso_win10-mso_2016/note-titlesdates-missing-from-evernote-import-to/801363e2-f63d-47f3-b403-148ba8010cb8?auth=1

 

 

 

[gazumped 11,652]

4 minutes ago, laserfocus said:

I used the process that Evernote lists as the official process. Go back to Legacy Evernote and use the export to enex. Then import into Onenote.

Evernote do list exporting to ENEX or HTML as their 'official' export process.  I'd be interested to see where Evernote recommends importing from there into OneNote.

The trick with exporting notes is to check the preferences / options - tags can be included or excluded from exports.  Also: notes are exported as a single units - there's no indication within the export file which notebook they belong to.  So exporting several notebooks means creating several individual files,  one for each notebook.

[PinkElephant 8,077]

Where we all agree: The title of a note is part of an export.

The job EN does ends with the ENEX file ready to grab. Everything beyond is probably none of their business.

[laserfocus 2]

Found the info: Evernote Legacy's export is known to be broken, and V10 lacks any functional export, right?
So now I have a big versioning problem due to Evernote's failure to export with titles. Evernote, how will you fix this?
 

 

[laserfocus 2]

5 hours ago, gazumped said:

e preferences / options - tags can be included or excluded from exports.  Also: notes are exported as a single units - there's no indication within the export file which

 

5 hours ago, gazumped said:

Evernote do list exporting to ENEX or HTML as their 'official' export process.  I'd be interested to see where Evernote recommends importing from there into OneNote.

The trick with exporting notes is to check the preferences / options - tags can be included or excluded from exports.  Also: notes are exported as a single units - there's no indication within the export file which notebook they belong to.  So exporting several notebooks means creating several individual files,  one for each notebook.

But many titles out of 2k notes imported correctly, but a few hundred did not. So it can't be any setting, or all would have failed. Right?

[laserfocus 2]

3 hours ago, PinkElephant said:

Where we all agree: The title of a note is part of an export.

The job EN does ends with the ENEX file ready to grab. Everything beyond is probably none of their business.

I don't think so. It appears that Evernote exports in a faulty manner.
 

 

[gazumped 11,652]

I'll freely admit that I haven't imported many notes or notebooks,  but the ones I have dealt with don't seem to have an issue with titles.  I (currently) have 55,000-ish notes in 300-ish notebooks which I'm backing up to ENEX (via Backupery) on a daily basis,  and I have every confidence that should I have to restore some notes,  or even some notebooks from that count,  I won't have any major issues on completion.  It's possible to do all this in Legacy because it retains a local copy of the database - but in v10 that doesn't happen - backups have to be downloaded from the server. 

I hope Evernote will work with other providers to give us a more practical way to generate backups  - at the moment CloudHQ are (I think) the only source of a backup from the online database,  and they may be an option you could explore.

But given that Evernote is busily working to get v10 fully up and running - and they've already said that Legacy versions are no longer supported - I think it's academic to discuss how and where things are going wrong in these forums.  Presumably the users who've already jumped ship in Onenote will be active in those forums - I'd say they can be far more helpful than anyone here...

[PinkElephant 8,077]

@laserfocus You are a Premium User, as we are. You found something wrong (you believe you did). Good !

You have full access to support - make use of it.

[laserfocus 2]

1 hour ago, PinkElephant said:

@laserfocus You are a Premium User, as we are. You found something wrong (you believe you did). Good !

You have full access to support - make use of it.

That would be nice, but Evernote support has been useless for about the last two years-- hence my leaving now, before they kill Legacy, instead of suffering through another year while they try to make V10 into a minimally viable product.

[PinkElephant 8,077]

This is a very thin argument - “I know they will not help me, so I don’t ask them“. If you don’t, how do you know ?

[laserfocus 2]

2 hours ago, gazumped said:

I'll freely admit that I haven't imported many notes or notebooks,  but the ones I have dealt with don't seem to have an issue with titles.  I (currently) have 55,000-ish notes in 300-ish notebooks which I'm backing up to ENEX (via Backupery) on a daily basis,  and I have every confidence that should I have to restore some notes,  or even some notebooks from that count,  I won't have any major issues on completion.  It's possible to do all this in Legacy because it retains a local copy of the database - but in v10 that doesn't happen - backups have to be downloaded from the server. 

I hope Evernote will work with other providers to give us a more practical way to generate backups  - at the moment CloudHQ are (I think) the only source of a backup from the online database,  and they may be an option you could explore.

But given that Evernote is busily working to get v10 fully up and running - and they've already said that Legacy versions are no longer supported - I think it's academic to discuss how and where things are going wrong in these forums.  Presumably the users who've already jumped ship in Onenote will be active in those forums - I'd say they can be far more helpful than anyone here...

When you say you have imported, do you mean you have imported .enex into OneNote?
I agree about the issues with backups, which are only worse in V10.
How is is academic to discuss the issues of getting AWAY from Evernote? Especially give how broken the rollout of V10 has been, and the fact that Legacy is our only means of escape? 

[laserfocus 2]

7 minutes ago, PinkElephant said:

This is a very thin argument - “I know they will not help me, so I don’t ask them“. If you don’t, how do you know ?

In case I was not clear when I said Evernote support has been useless, Evernote support was no help on this issue, as they have been no help on all other issues I have contacted them about in last year or so-- mostly the broken, buggy disaster that is v10 and all the missing features that I need.
This is in contrast to how good Evernote support was many years ago, when they would not quit until they had completely fixed the issue. Perhaps the competent support representatives left with the competent coders, or perhaps Evernote is past caring.

[PinkElephant 8,077]

Sounds as if you were permanently underwhelmed by what support did for you. Sorry for that, from user to user.

On the contrary I usually get a reasonable response (which may be „We could reproduce the problem, take note of it and will see we fix it in a future release“), have no problem to get the technical support involved when it deems helpful and think I contributed my fair share to bug fixes and improvements.

Why ? Maybe it has to do with how facts are communicated, and if the communication is based on mutual respect. I learned way back that good communication is not measured at the sender, it is measured at the receiver (the roles in most cases are changing during a communication event).

If I take your first post in this thread, I don’t feel the relevant facts are there, and with the later ones I certainly miss a grain of empathy.

[gazumped 11,652]

3 hours ago, laserfocus said:

When you say you have imported, do you mean you have imported .enex into OneNote?

Sorry,  I was imprecise.  I've had a couple of occasions when I had to import backups for some notes back into Evernote - which is mainly what the export process is all about.  My main points here though are that 1) even if there's an issue with Legacy exports Evernote are not going to roll back and resolve them;  2) as you're importing to Onenote I think their forums are likely to generate more actual help than we can provide,  and 3) I'm hopeful that Evernote - along with presenting us with a viable product soon - will also come up with some more practical options for full backups.

I get that you're seriously underwhelmed by Evernote in general,  but if you want to move on quickly you have to find a practical way around this issue:  Evernote isn't going to change fast enough to help you in the short term.

[laserfocus 2]

19 hours ago, PinkElephant said:

Sounds as if you were permanently underwhelmed by what support did for you. Sorry for that, from user to user.

On the contrary I usually get a reasonable response (which may be „We could reproduce the problem, take note of it and will see we fix it in a future release“), have no problem to get the technical support involved when it deems helpful and think I contributed my fair share to bug fixes and improvements.

Why ? Maybe it has to do with how facts are communicated, and if the communication is based on mutual respect. I learned way back that good communication is not measured at the sender, it is measured at the receiver (the roles in most cases are changing during a communication event).

If I take your first post in this thread, I don’t feel the relevant facts are there, and with the later ones I certainly miss a grain of empathy.

I used to get reasonable responses from support, years ago, when Evernote had issues but was still trying. In the last year, they have helped with nothing, and tried to quickly hustle me off the phone (with no difference in how I "communicated" the facts to old support and new support).

For V10, all they say is-- we may fix it at some point but can't tell you when. For Legacy, they say they won't ever fix it.

Some issues I have been able to fix with help from other users or from just working on it. Most are still broken a year later. The fact that support had less of a clue than other users is a sign the company is sinking under bad decisions and user-hostility. 

[laserfocus 2]

16 hours ago, gazumped said:

Sorry,  I was imprecise.  I've had a couple of occasions when I had to import backups for some notes back into Evernote - which is mainly what the export process is all about.  My main points here though are that 1) even if there's an issue with Legacy exports Evernote are not going to roll back and resolve them;  2) as you're importing to Onenote I think their forums are likely to generate more actual help than we can provide,  and 3) I'm hopeful that Evernote - along with presenting us with a viable product soon - will also come up with some more practical options for full backups.

I get that you're seriously underwhelmed by Evernote in general,  but if you want to move on quickly you have to find a practical way around this issue:  Evernote isn't going to change fast enough to help you in the short term.

Yes, you are right that Evernote is not going to fix their broken exporter in Legacy, because they don't fix Legacy any more. And they won't put export into V10, where they could fix it.

The result is a Catch-22 where paying customers can't escape the black hole of terrible brokenness that Evernote has become.
That couldn't be deliberate, right?

[gazumped 11,652]

32 minutes ago, laserfocus said:

The result is a Catch-22 where paying customers can't escape the black hole of terrible brokenness that Evernote has become.
That couldn't be deliberate, right?

Like I said - I get that you're not a happy bunny. But I don't think that Evernote has it in for customers in general,  or you in particular.  You may have found a problem for which you have my sympathies.  Your problem almost certainly has solutions - but they aren't here.  Good luck in your search.

[PinkElephant 8,077]

… happy bunny !

Made my day !

[laserfocus 2]

2 hours ago, gazumped said:

Like I said - I get that you're not a happy bunny. But I don't think that Evernote has it in for customers in general,  or you in particular.  You may have found a problem for which you have my sympathies.  Your problem almost certainly has solutions - but they aren't here.  Good luck in your search.

And I get that you determined to be a "happy bunny" regardless of how this company screws you over. Fine. Some people just accept being doormats, I guess.

I showed you how Evernote has trapped people who would rather not suffer with this mess anymore. As I saw on another board, Evernote is so bad it hurts. Much slower interface, stupid images of teacups taking up valuable real estate where our notes used to be, animated gifs, and other gimmicks while performance suffers and bugs continues for months. .

[PinkElephant 8,077]

This is as animating as following a daily soap: After every post you feel elated and think „hey, what’s next“ !?

You must be the guy hired to spread a foul mood from time to time. Sorry for the job, probably it was the one left over because nobody else wanted it.

I wouldn’t be a happy bunny either !

[laserfocus 2]

15 hours ago, PinkElephant said:

This is as animating as following a daily soap: After every post you feel elated and think „hey, what’s next“ !?

You must be the guy hired to spread a foul mood from time to time. Sorry for the job, probably it was the one left over because nobody else wanted it.

I wouldn’t be a happy bunny either !

When people change the subject to ad hominem and want to make it about moods and their feelings, it is usually because the facts have become too uncomfortable for them to continue dealing with facts.
I think paying customers need to confront the fact that after so many months unfixed bugs in V10, Evernote has made far more difficult that necessary for people to leave. Evernote knows Legacy's export is broken, yet they refuse to fix it or add a working export to V10.
Prosecutors might call that "evidence of guilt."

[Jon/t 1,276]

Pretty sure MS have an import tool available... I used it a few years ago when I got fed up with the legacy version of EN.

... quick search.. https://www.onenote.com/import-evernote-to-onenote

It did a decent job from what I remember.

I moved back for V10 as its lovely to use and IMO much better than the old legacy version.... thank the lord for paragraph headings 🤣

[gazumped 11,652]

14 minutes ago, laserfocus said:

after so many months unfixed bugs in V10, Evernote has made far more difficult that necessary for people to leave

Your last several posts have been on the general theme of "Evernote are bad" and we do get that this is your opinion. However a number of competitors have "import from Evernote" utilities,  and exporting to HTML, PDF files and via a third-party service like CloudHQ is still freely available.  Evernote have not made any changes to the Legacy apps in some years,  and certainly have no 'master plan' to retain customers through bad export routines.  A fair number of former users have happily migrated to other services - and a percentage of them have come smartly back per @Jon/t above... 

[laserfocus 2]

2 hours ago, Jon/t said:

Pretty sure MS have an import tool available... I used it a few years ago when I got fed up with the legacy version of EN.

... quick search.. https://www.onenote.com/import-evernote-to-onenote

It did a decent job from what I remember.

I moved back for V10 as its lovely to use and IMO much better than the old legacy version.... thank the lord for paragraph headings 🤣

Did you check for random missing titles in some notes?
Yes, I used that MS import tool for my Evernote .enex exports. And I thought it was fine until I modified my notes in OneNote for awhile and started finding lots of "Untilted page" for notes that have titles in Evernote. Then I found that Evernote exports improperly, omitting some titles. I could export the data again, injecting the special software code (linked above) and all the titles would export properly with all their titles intact. But now I have added to many of my notes in OneNote, so if I export again, I will be missing all that new data.
Evernote CAUSED this version problem by not announcing that their .enex exporter is flawed and needs injection code to work right.
Evernote needs to ADMIT their process for leaving Evernote has bad code (they KNOW this for a fact) and Evernote needs to WARN people leaving about about their broken code.
Then Evernote needs to FIX their broken exporter. Or else it is fair to wonder if they are DELIBERATELY harming customers who want to leave.

[laserfocus 2]

4 hours ago, gazumped said:

Your last several posts have been on the general theme of "Evernote are bad" and we do get that this is your opinion. However a number of competitors have "import from Evernote" utilities,  and exporting to HTML, PDF files and via a third-party service like CloudHQ is still freely available.  Evernote have not made any changes to the Legacy apps in some years,  and certainly have no 'master plan' to retain customers through bad export routines.  A fair number of former users have happily migrated to other services - and a percentage of them have come smartly back per @Jon/t above... 

Again, when people change the subject from facts to ad hominem and want to make it about moods and their feelings, it is usually because the facts have become too uncomfortable for them to continue dealing with facts.

I understand if you will not or cannot confront facts here. Anecdotal evidence about people leaving and coming back does not change the fact that the KNOWN BUG in Evernote's exporter "has made far more difficult that necessary for people to leave. Evernote knows Legacy's export is broken, yet they refuse to fix it or add a working export to V10." All that is true, right?

All that is factual, right?
 

[gazumped 11,652]

1 hour ago, laserfocus said:

Legacy's export is broken, yet they refuse to fix it or add a working export to V10." All that is true, right?

You are completely wrong. 

Evernote have not,  at any stage,  'refused' to do anything.  No one here knows what they're working on or plan to release tomorrow.  You're simply making assumptions that fit your negative view of the situation.  More export options will be available for v10 but there are already perfectly valid alternatives with PDF and HTML and third-party providers.

[laserfocus 2]

3 hours ago, gazumped said:

You are completely wrong. 

Evernote have not,  at any stage,  'refused' to do anything.  No one here knows what they're working on or plan to release tomorrow.  You're simply making assumptions that fit your negative view of the situation.  More export options will be available for v10 but there are already perfectly valid alternatives with PDF and HTML and third-party providers.

ref·use¹

/rəˈfyo͞oz/

 

verb

verb: refuse; 3rd person present: refuses; past tense: refused; past participle: refused; gerund or present participle: refusing

1. indicate or show that one is not willing to do something.

    

   Evernote has indicated and shown that they are not willing to give a date for fixing their buggy exporter or even say it will be fixed. Sounds like the dictionary definition of "refuse." 
   
   And they KNOW it is broken because they have the fix posted on this website, right?
   But they don't have it posted the one place it is vital-- on the buggy exporter itself, right? 
    

[gazumped 11,652]

OK: your original question has been answered, and I don't have the patience to go back and forth on grammatical definitions that are irrelevant to any technical query.  I have nothing more to contribute here.

[DTLow 5,736]

On 6/22/2021 at 6:17 AM, laserfocus said:

What do you mean that notebook was not included?

Notebook information is not included in the export data   
We recommend separate notebooks for each notebook   
   
Me data backups include a full export of my notes (.enex and .html)
20,000 notes each with a note title    
I spot-checked the titles and they seem to be correct

[laserfocus 2]

51 minutes ago, gazumped said:

OK: your original question has been answered, and I don't have the patience to go back and forth on grammatical definitions that are irrelevant to any technical query.  I have nothing more to contribute here.

Nope. Original question has NOT been answered.
"I saw a post about some code that must be injected in the export to get Evernote to work right. If this is the case, and I re-export, is there any way to do version control to sync my changed notes in OneNote with the new import where all the titles export properly?"

I still don't know if there is a way to do version control on Notes messed up by Evernote's buggy exporter. Since you can't stop posting falsehoods, maybe you could just exit the conversation, mmm-kay? That would be great.

[Jon/t 1,276]

So just for laughs and I'm having an easy Friday I just exported a notebook in ENEX, single HTML and multiple HTML files.... all the titles are there and the multi page HTML export actually names the file with the title.

Pretty sure OneNote 365 or OneNote 2016 (not the Win 10 app) can import HTML and all sorts of stuff.

[laserfocus 2]

On 6/25/2021 at 7:53 AM, Jon/t said:

So just for laughs and I'm having an easy Friday I just exported a notebook in ENEX, single HTML and multiple HTML files.... all the titles are there and the multi page HTML export actually names the file with the title.

Pretty sure OneNote 365 or OneNote 2016 (not the Win 10 app) can import HTML and all sorts of stuff.

I'm sure everyone is glad you are one of the lucky ones.