PLEASE give us a choice of 2FA apps

[Horace_NYC 48]

Currently we have a choice of SMS (very insecure since mobile networks anywhere on the planet have serious flaws) and Google Authenticator. I won't belabor my problems with Google, but I will point out that I'm CTO of a small capital markets company, and cryptography and cybersecurity are a major part of my responsibilities. Neither my CISO nor I use Google Authenticator if we have a choice of something else, like Authy (my personal and corporate choice).

Would Evernote PLEASE give us the option to use our app of choice, as so many other vendors do?

I consider this request a priority. Thank you for listening!

[danio72 105]

I believe Google Authenticator is just a 'style' as opposed to an absolute.

I have used Authy in the past but for years have used 1Password as my 2FA token generator with Evernote; always works with no issues whatsoever

You can just go ahead and use them.... see attached 

 

 

[Horace_NYC 48]

4 minutes ago, danio72 said:

I believe Google Authenticator is just a 'style' as opposed to an absolute.

I have used Authy in the past but for years have used 1Password as my 2FA token generator with Evernote; always works with no issues whatsoever

You can just go ahead and use them.... see attached 

 

 

That is fantastic! I'm jumping on a call, but I will try to turn off 2FA and then turn it back on using Authy. I'll report back soon! THANK YOU!

[Horace_NYC 48]

52 minutes ago, danio72 said:

I believe Google Authenticator is just a 'style' as opposed to an absolute.

I have used Authy in the past but for years have used 1Password as my 2FA token generator with Evernote; always works with no issues whatsoever

You can just go ahead and use them.... see attached 

 

 

YOU ARE CORRECT! I haven't looked at it for so long, and -- to be fair -- the instructions DO make it sound as if Google is the only choice. But I am now up and running with Authy (I even got the green elephant head logo with the account entry). Thank you for point me in the right direction.

So ... I guess the request should read for Evernote to be more clear that different authentication apps can be used.

[PinkElephant 5,183]

We can use any authenticator that meets the standard. The support document is neutral about it.

What is not neutral is the dialogue box. I have issued a support ticket a while ago to request a change. It is probably not the top notch class of changes …