shekala 56 Posted June 11, 2021 Share Posted June 11, 2021 When I try to move a note to a new notebook by using the shortcut, my main notebooks i greyed out and I cannot click on it. However, I can drag the note to the notebook successfully. This just started happening today. Any idea what is causing the problem? Thanks Link to comment
Kelly M. 0 Posted June 15, 2021 Share Posted June 15, 2021 I'm having this issue as well. The grey'ed-out notebook also has a lock icon next to it. Nothing is clickable. When I right-click on the notebook none of the context options appear to address this issue (I'm looking for "unlock" or "properties" or something similar). Link to comment
Level 5 PinkElephant 8,073 Posted June 18, 2021 Level 5 Share Posted June 18, 2021 Notebooks don’t lock up just like this - there must be a reason. The best way to find out is to issue a support ticket. Link to comment
Kelly M. 0 Posted July 15, 2021 Share Posted July 15, 2021 It looks like something related to the app having to phone home to get some kind of an answer - permissions? Anyway, bottom line is that it takes time and the functionality isn't available at first. Poor design... Very disappointed... Link to comment
Level 5 PinkElephant 8,073 Posted July 15, 2021 Level 5 Share Posted July 15, 2021 It is not calling home to ask permissions - the action itself is performed on the cloud server. There is no local database as in the legacy client. The local database only supports you when offline. Link to comment
logandb 227 Posted August 16, 2021 Share Posted August 16, 2021 I've noticed similar behaviour as @Kelly M. – notebooks take about 10 seconds to unlock before the move operation can be completed. Once they have been unlocked they remain that way for the session, but it is annoying to wait that first time. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now