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Do real people read our notes.

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For the first time since I joined around 10 years ago I let my Premium lapse. I retired and don't use it as much 🙂

Well it appears I can't live without it on all my devices so I am about to rejoin. One thing though. A while ago EN thought it would be a good idea to tell everybody that real people somewhere would be reading their notes. I know at the time they pulled back on that but does anybody know what the situation is now?

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  • Level 5

Every v10 client has a feedback option. The rule is simple: They promises to read and process it all, but no answers.

The 2-way-channel is through support, subscribers only (except for account issues, this is open to all users).

Posts here in the forum are mainly user to user. When there is a open trial like with tasks now, EN staff will show up with some frequency, but focussed on that subject.

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