Civils 2 Posted June 7, 2021 Posted June 7, 2021 I paid for evernote premium thinking that I can add my notes on the device home screen. However, though i am clicking add to home screen, still the note is not appearing on home screen, pls suggest what to do
Level 5* gazumped 12,230 Posted June 7, 2021 Level 5* Posted June 7, 2021 Hi. You show here as a Basic user - has your upgrade happened yet? How do you want to "add your notes to the home screen"? There are widgets that will display notes, or you could add a shortcut - both of those should be available to you whether or not you subscribe...
Civils 2 Posted June 7, 2021 Author Posted June 7, 2021 I paid 2 hours back and in my account info it's displaying premium For a given note, there will be an option called add note to the device homescreen Earlier i used to add all my notes on my mobile home screen for quick access, Now though i click on add to homescreen, the concerned note is not being displayed on homescreen
Level 5 PinkElephant 9,020 Posted June 7, 2021 Level 5 Posted June 7, 2021 Here you are still listed as Basic user. Maybe it needs a little to update your new status over all servers. If you have a problem today, try tomorrow.
Civils 2 Posted June 10, 2021 Author Posted June 10, 2021 Still the issue is persisting, requesting evernote team to help
Level 5* gazumped 12,230 Posted June 10, 2021 Level 5* Posted June 10, 2021 6 hours ago, Civils said: Still the issue is persisting, requesting evernote team to help Hi. You're still showing as Basic here. Have you logged out of Evernote and back in? Restarted your device? Checked that your payment has gone through? For general payment issues see NB for iTunes payments please contact them direct.
Civils 2 Posted June 19, 2021 Author Posted June 19, 2021 This problem is unsolved, requesting evernote team to help, Unable to add notes on homescreen on android
Level 5* gazumped 12,230 Posted June 19, 2021 Level 5* Posted June 19, 2021 53 minutes ago, Civils said: This problem is unsolved, requesting evernote team to help, Unable to add notes on homescreen on android You're now at least showing here as a subscriber. So you will have access to Support (that's not us) via https://help.evernote.com/hc/requests/new. What happens when you tap the "+" icon on your screen?
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