MarkAndrews 0 Posted June 4, 2021 Share Posted June 4, 2021 I have upgraded from Basic and have verified the PayPal payment. When I access my account, it continues to show as a Basic account. How may I correct this? Link to comment
0 Level 5 PinkElephant 5,560 Posted June 9, 2021 Level 5 Share Posted June 9, 2021 Should have corrected itself since. Usually it takes a few hours for the change to trickle down through the servers. If not, you can issue a support ticket here: https://www.evernote.com/SupportLogin.action Since your status will still be Basic then, select "Account issues" as ticket type. This is allowed for Basic users as well. Link to comment
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MarkAndrews 0
I have upgraded from Basic and have verified the PayPal payment. When I access my account, it continues to show as a Basic account. How may I correct this?
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