Merging Notes Keeps First Note Only And The Rest Disappear

[adamnyc 10]

I merged 10 new notes and only the first one is kept while the rest disappear. I did this twice and same problem. I'm using the latest version 10.14.7 on a new MacBook Pro M1.

What makes this more infuriating is I'm seeing this has been a constant problem and obviously the new versions are not correcting this. Meanwhile I keep seeing new features added that I have no need for, or worse, get in the way of what I'm trying to do. This seems like a problem that should be priority 1 for Evernote to fix. I shouldn't have to downgrade or run two installations to make sure I haven't lost information. If keeping the notes I make aren't the core function of this software, I'm not sure what is.

This should be fixed immediately — and a warning should go out to users about it. Yes, I was able to find the lost notes in the trash, but that's because I had double check the notes were missing in the first place, and then go looking for them. Neither should have been necessary. 

This software is useless if I have to worry about notes going missing at all.

[gazumped 11,652]

Yup - already reported in other threads... may help if you can raise a support ticket and share your logs with them.  It's a new bug in the new software and agreed it shouldn't do that,  but it will be fixed,  and you could help.

https://help.evernote.com/hc/requests/new

[adamnyc 10]

Gazumped — I am happy to help, I WANT the software to be successful, not to waste time complaining about it. And I'll do what you suggest. I just think for a problem of this magnitude, they should be coming to us with a warning and request for our logs/whatever if they need it to fix it. I'd expect an email saying "don't merge your notes until we fix this — and thanks for your patience." 

[PinkElephant 8,077]

From one of the other threads I remember the information that this happens when the notes to be merged contain web clipped content.

Maybe you could check whether this is true in your case as well ?

[gazumped 11,652]

6 hours ago, adamnyc said:

I just think for a problem of this magnitude, they should be coming to us with a warning and request for our logs/whatever if they need it to fix it.

They're probably still trying to figure out whether it is an actual issue - and with users into the millions,  the last thing they need is a flood of logs hitting their servers!

[lhb 65]

Merging of notes definitely needs to be improved. It also seems to me that functionality such as including the original author or URL of the individual notes are now missing.

[PinkElephant 8,077]

It was a reported bug that content disappeared when there were web containers, from clipping. Other content was merging.

Clearly a bug - I have send a support ticket. It was acknowledged and said it would be fixed with a future release.

At the moment don’t merge notes with clipped content. As a workaround you can create note links, and link the notes together.

[vark 1]

This just happened to me also. There weren't any web containers in my notes, just text & bulleted lists. I'm on a PC with the latest version of Evernote. 

[PinkElephant 8,077]

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