Jump to content

Spin never ends on Moto G9 Plus - Android 10


Go to solution Solved by PinkElephant,

Recommended Posts

  • 1 month later...
  • Level 5
  • Solution

My explanation is that all of you exceed your device limit of 2 devices.

If you try to connect a new device, you need to be down to 1 registered device before you can connect another.

If you try to open an existing device that has worked before, EN may think it is a new one, and refuse to connect.

Use any working client to go to your account settings, tab devices. Unsync enough of them to get into your frame of 2 or 1 registered devices.

Note there is a cap on the number of unsyncs per month as well, so don’t play with this setting. And the web client is counted as a device as well.

Link to comment
2 hours ago, PinkElephant said:

My explanation is that all of you exceed your device limit of 2 devices.

If you try to connect a new device, you need to be down to 1 registered device before you can connect another.

If you try to open an existing device that has worked before, EN may think it is a new one, and refuse to connect.

Use any working client to go to your account settings, tab devices. Unsync enough of them to get into your frame of 2 or 1 registered devices.

Note there is a cap on the number of unsyncs per month as well, so don’t play with this setting. And the web client is counted as a device as well.

It worked for now. Thanks @PinkElephant
But it lead us to another problem... would be really better to issue an error than spinning ever and ever.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...