ravi1234567890 0 Posted May 4, 2021 Share Posted May 4, 2021 I had evernote access on my iphone and laptop. I bought a new iphone and tried to access Evernote. I was prompted to remove one device or upgrade to premium. I removed one device. I still cant access Evernote on my new phone. I just keep getting Evernote prompt to buy premium or remove one device. I checked my settings and there is only one device. There is no way to contact evernote support also! can some one help please. Link to comment
Level 5* gazumped 9,422 Posted May 4, 2021 Level 5* Share Posted May 4, 2021 Hi. This is the background to devices - Understanding the device limit. Have you been removing the extra device correctly? Link to comment
Level 5 PinkElephant 4,941 Posted May 4, 2021 Level 5 Share Posted May 4, 2021 Don’t know how long you waited before posting here. After unsyncing the older device, maybe it just needs a little time to process it, and set your account to the new status. Maybe it takes a day until it resets everything. There is a limit not only on devices but on unsyncing devices as well. This limit will reset after 30 days. Link to comment
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